MICHAEL T. LYONS

Perform quality controls of loan reviews in areas of loan origination, credit underwriting and loan delivery

• Assist team in performing quality control reviews of quality assurance, misrepresentation, and risk related to credit, collateral and data accuracy
• Ensure compliance with the firm's eligibility requirements and underwriting standards
• Assist the team in identifying potential fraud and investigate methods of resolving issues
• Collaborate with team to identify lender challenges
• Perform complex tasks such as multiple review types and able to quickly and efficiently transition between different review types
• Ability to provide guidance and share knowledge with team and business unit stakeholders
• Proficiency in identifying improvement opportunities and process gaps

NUC/CRT/CURE-Act as a primary point of contact for lenders as well as work on special projects as assigned by management

• Perform 2nd level reviews on previously rendered decisions as requested by lender and team lead/manager
• Review aged repurchase requests that are at impasse with the lender and recommend next course of action
• Participate in weekly escalation call with the lender to prevent the aging of repurchase requests
• Communicate with the lender on a daily basis through e-mail and phone, researching and answering their questions and concerns
• Responsible for processing and reviewing significant inventory of excluded defect loans
• Communicate with other internal departments within Fannie Mae on a regular basis to build relationships and consensus so that outstanding issues can be resolved in a timely manner

Responsible for analyzing loan files of foreclosed and short sale properties for the purpose of mortgage insurance claim payment recommendations

• Review loan files for underwriting deficiencies, fraudulent activity and breach of Master/Pool mortgage insurance policies
• Evaluate 3rd party vendor findings, research public record databases and interview borrowers/employers for re-verification of loan application data
• Make recommendation for payment of insurance claim or rescission of coverage

Managed underwriting and processing activities for local service centers employing 35+ people with annual loan funding volume of $1B per year. Ensured that appropriate training was provided for underwriting and sales groups on current guidelines and procedures, government compliance, products, and fraud. Worked with upper and peer managers to develop creative and practical solutions to complex organizational and personnel issues while maintaining the Company's vision and exceeding its goals.

• Analyzed loans for residential mortgages and promoted a "common sense" approach to the decision-making process that allowed for more credit-worthy approvals than traditional automated underwriting
• Optimized existing staff and hired new staff to ensure that loan volume was handled in a timely fashion
• Reviewed loans with staff for adherence to guidelines to ensure that all loan decisions were consistent, clearly communicated, and justified by compensating factors in the loan packages
• Communicated with corporate managers regarding audit report findings, local market trends, and company goals achieving the highest performance level of the loan portfolio
• Created and implemented training for staff in areas of fraud, due diligence, and Internet research that mitigated losses
• Regularly attended and facilitated weekly and monthly sales meetings to ensure origination staff was well informed on product guidelines and staffing changes