Michael Todd
Cañon City,CO
Summary
Neurodiagnostic Technician trained to conduct various electroneurodiagnostic tests and nerve conduction studies. Comfortable connecting with patients, explaining procedures and answering questions. Well-versed in procedural requirements and constraints.
I have 30+ years of customer service experience which I would like to utilize in a work from home position. I have excellent communication skills and can adapt to any working environment. I excel at working nights (graveyard) in an unsupervised role.
I
Overview
28
28
years of professional experience
1
1
Certification
Work History
Lead Registered Polysomnographic Technologist
St Thomas More Hospital
Canon City, CO
07.2005 - Current
- Scored, interpreted and reported results of sleep studies to lab's medical director.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Inside Sales Associate
Rampart Supply Co
Colorado Springs, CO
11.2000 - 06.2005
- Contacted new and existing customers to discuss product and service solutions.
- Cultivated account relationships by providing strategic service and support to customer base.
- Initiated sales correspondence, preparing and presenting professional bids to customers.
- Negotiated prices, terms of sale and service agreement to close transactions.
Branch Manager
Falk Supply Co
Hot Springs, AR
11.1995 - 08.2000
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Communicated with key individuals, contractors and plumbers to promote new business.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained records related to sales for store management.
Education
Bachelor of Science - Business Admin Accounting
Colorado State University - Pueblo
Pueblo, CO05.1995
Skills
- Patient Care
- Recordkeeping Abilities
- People Skills
- Customer Service
- Critical Thinking
- Computer Skills
- First Aid/CPR
- Microsoft Office
Certification
- Registered Polysomnographic Technologist (RPSGT)
Timeline
Lead Registered Polysomnographic Technologist
St Thomas More Hospital
07.2005 - Current
Inside Sales Associate
Rampart Supply Co
11.2000 - 06.2005
Branch Manager
Falk Supply Co
11.1995 - 08.2000
Bachelor of Science - Business Admin Accounting
Colorado State University - Pueblo
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