Microsoft Office
Michael Toivonen
Account Manager
Macon,GA
Summary
Accomplished Retail Sales Manager offering over 16 years in boosting performance momentum and exceeding sales quotas. Working with wealth of experience in building client rapport and driving business success. Forward-thinking and responsive with solid record of success in diverse environments.Proactive retail management professional with sales forecasting and inventory oversight expertise.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Retail Sales Supervisor
Coca Cola Bottling Company United
Macon, GA
05.2006 - Current
- Maintained Coca-Cola sales in convenience, drug and value stores.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Achieved monthly sales goals by promoting product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Education
Bachelor Of Applied Science - Business Management
Northern Michigan University
Marquette, MI 08.1995 - 06.2000
Skills
Order management
Goals and performance
Product and service sales
Sales expertise
Strategic selling
Customer relationships
Stocking
Inventory monitoring
Retail materials management
Retail merchandising
Proficiency in Windows and MS Office
Accomplishments
- Achieved positive turnaround in Coke sales by introducing a new contract and pricing strategy. .
Software
Spring Mobile
Sales Force
Timeline
Retail Sales Supervisor
Coca Cola Bottling Company United
05.2006 - Current
Bachelor Of Applied Science - Business Management
Northern Michigan University
08.1995 - 06.2000