Michael Tomczak
Astatula,FL
Overview
33
33
years of professional experience
1
1
Certification
Work History
Parking Attendant Supervisor/Customer Relationship Officer
Norfolk Botanical Gardens
05.2025 - Current
- Managed parking operations, ensuring efficient flow of vehicles during peak hours.
- Provided exceptional customer service, assisting patrons with inquiries and concerns.
- Monitored parking lot for compliance with regulations, addressing violations promptly.
- Trained new staff on operational protocols and safety procedures to enhance team performance.
Heavy Equipment Operator
City of Treasure Island
12.2022 - 02.2025
- Service common lawn areas
- Service the pruning of common trees
- Operate backhoe, mini excavator, dump truck, claw truck for various types of projects. Install Sewer Clean outs, Sewer pipes. Storm Water Drains and Pumps. Locating Underground Utilities.
Manager/Supervisor/Salesman/Operator
Promark Landscaping
03.2012 - 11.2022
- All aspects of landscaping, Including bed installation, New lawn installations, Pruning, Installing underground drainage, Inlet boxes, Installing Swales
- Basins, Excavation of new projects from start to finish.
- Operating: Dump truck, Backhoe, Excavator, Skid Steer, Loaders, Dozers
- Installation of Hardscaping, concrete Estimations, Blue print take offs, Bid and Sales of jobs to clients
- Monitored employee performance and safety
- Conducting training and retraining to correct problems and optimize productivity
- Help with repairs on equipment (In charge of Garage)
- Help with scheduling, billing and customer relations.
- Represented business in marketplace and developed relationships with key accounts to promote and market business.
- Reviewed monthly financial results with partners to identify opportunities to improve profitability.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Conducted regular staff meetings to foster effective communication and performance.
- Collaborated with senior management on special projects involving cross-functional teams.
- Negotiated contracts with vendors and suppliers.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
Operator
HRI INC
09.2011 - 03.2012
- Wheel Loader (tire and track) Excavator Assisted Laborers Load trucks with materials ( Excavator and Loader) Sewer main, Water mains, Electrical installation, Repair and New
Equipment Operator
Erb Contractors
12.2010 - 09.2011
- Operation of Wheel loader, Rock truck, Roller (Sheep foot, Dirt Roller), Backhoe, Hoe Pacs, Excavator, track Loader, Dozer
- Installations of Basins, Storm drainage, Sewer and Water
- Grade and backfill around Buildings and Structures Load trucks with materials
Foreman/Public relations
W.R Friel Excavating
01.2007 - 12.2010
- Operate All types machinery
- Welding and fabricating Estimating of jobs, Take offs on blueprints, estimating time requirement for each step, pricing of materials, labor, equipment
- Attend meetings, consult with county DEP and Soil Conservation Agencies.
Owner/Operator
John Tomczak & sons Septic Service
01.1993 - 12.2007
- Septic Tank and sewage removal
- Installations of new Septic tanks and septic systems
- Repair and installed septic tanks to Pa code standards
- Prepared proposals and bids, met and discussed proposals with customers
- Worked with county and state agencies regarding permits
- Operated Machinery, Office Administration, Marketing
Education
Graduated - Auto Body Repair
Oley Valley Vo-Tech
01.2006
High school diploma - undefined
Boyertown Ara Senior High
01.2006
Skills
- Machine operator
- Construction Management
- Job site Management
- Team management
- Excavator
- Dependable and Punctual
- Reliability
- Blueprint reading abilities
- Erosion Control Practices
- Problem-solving aptitude
- Basic computer skills
- Computer Skills
Certification
- CDL A, Present
- Tanker Endorsement, Present
- Driver's License
Timeline
Parking Attendant Supervisor/Customer Relationship Officer
Norfolk Botanical Gardens
05.2025 - Current
Heavy Equipment Operator
City of Treasure Island
12.2022 - 02.2025
Manager/Supervisor/Salesman/Operator
Promark Landscaping
03.2012 - 11.2022
Operator
HRI INC
09.2011 - 03.2012
Equipment Operator
Erb Contractors
12.2010 - 09.2011
Foreman/Public relations
W.R Friel Excavating
01.2007 - 12.2010
Owner/Operator
John Tomczak & sons Septic Service
01.1993 - 12.2007
High school diploma - undefined
Boyertown Ara Senior High
Graduated - Auto Body Repair
Oley Valley Vo-Tech
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