Michael Tompkins

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
• Maintained cleanliness and organization of checkout areas to ensure operational efficiency.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Curated personalized shopping experiences tailored to individual customer preferences and needs.
• Assisted customers in locating products, enhancing service quality and satisfaction levels.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
• Trained new staff on customer engagement techniques and product knowledge for improved service delivery.

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• Maintained cleanliness and organization in stock areas, promoting a safe working environment.
• Performed inventory control, such as counting, and stocking merchandise.
• Maintained clean and organized club by sweeping, mopping and removing empty boxes.
• Answered customer questions and provided detailed product information.
• Assisted in training new Stocking Associates, sharing best practices and relevant experience.