Michael Torres
El Monte,CA
Summary
The core values I provide and believe are important in a work environment are customer satisfaction, teamwork, equality and communication. Delivering exceptional customer service and being knowledgeable of the company’s products are a priority in my point of view.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Courtesy Clerk/ Checker/ Barista
Albertsons
Arcadia, CA
06.2025 - Current
- Providing excellent service and customer experience at register, on sales floor and at the bar station.
- Stocking bags and receipt paper at check stands and returning unwanted grocery items back on sales floor.
- Communicating with customers while scanning and bagging their purchases.
- Maintaining a clean station behind bar and discarding out of date products while substituting with fresh products.
- Meeting Starbucks standards and implementing green apron service.
Server
Dennys Restaurant
South Gate, CA
07.2023 - 12.2024
- Monitored dining area for cleanliness and readiness, ensuring compliance with health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Cashier/Sales Associate
Levi Strauss
Commerce, CA
08.2021 - 12.2023
- Speaking both English and/ or Spanish to consumers when required
- Communication among consumers and staff members
- Back stocking products in designated areas and organizing the products.
- Folding clothes specifically to levi’s expectations
- Shipment orders, carrying multiple boxes ranging from 5- 50 pounds
Cashier/Cook/Customer Service
The Walt Disney Company
Anaheim, CA
10.2022 - 05.2023
- Rotating between sales transactions, monitoring food quality and distributing according to the company’s standards.
- Standing for long periods of time and giving great customer service towards guests.
- Teamwork oriented and going above and beyond
- Managing multiple tasks at the same time
Cashier
Food 4 Less
Bell Gardens, CA
12.2018 - 01.2020
- Fast paced area with eager customers
- Able to answer questions about sales and products the consumer might be purchasing.
- Handling alcohol bottles and selling alcohol with professionalism.
- Assisting customers with products to their cars when needed.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CASkills
- Cash Handling
- POS
- Retail Sales
- Communication Skills
- Customer Service
- Upselling
- Organizational Skills
- Intermediate knowledge in Spanish
Certification
- Driver's License
- November 2020 to Present
- Commercial Driver's License (CDL)
- Class C
- Expires: April 2024
- State: CA
Languages
Spanish - Intermediate
Timeline
Courtesy Clerk/ Checker/ Barista
Albertsons
06.2025 - Current
Server
Dennys Restaurant
07.2023 - 12.2024
Cashier/Cook/Customer Service
The Walt Disney Company
10.2022 - 05.2023
Cashier/Sales Associate
Levi Strauss
08.2021 - 12.2023
Cashier
Food 4 Less
12.2018 - 01.2020
High School Diploma -
Bell Gardens High School