Summary
Overview
Work History
Education
Skills
Certification
Timeline
Michael Totherow

Michael Totherow

Davenport

Summary

With a proven record in leadership and operational management, I excel in diverse roles across various industries. As a General Manager, I have successfully overseen multi-million-dollar short-term rental portfolios, implementing training programs, cultivating community relations, and coordinating effective marketing strategies. As the General Manager at T&C Farms, I streamlined financial processes, managed farm operations, and fostered strong client relationships, generating significant sales growth. Additionally, as a Special Project Supervisor and Army Recruiter, I achieved remarkable results in enlistment conversion and training efficiency. With a focus on performance, growth, and client satisfaction, I bring a diverse skill set, professionalism, and strong understanding of business operation and success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

General Manager

Goodlook Vacation Home Services
02.2022 - Current
  • Oversee day to day operations for a short term rental portfolio that ranges from 95 to 300 plus rentals with a valuation of 80 plus million dollars
  • Supervised 24 hourly employees and 14 salary employees, responsible for performance evaluations aligning with company vision and expectations decreasing turnover by 28%
  • Prepared and reviewed all financial reports with owners and stakeholders/directors for portfolio performance and growth
  • Developed and implemented training programs that enhanced workforce performance enhancing company rating in operating area by 18%
  • Developed, cultivated, and maintained relations within the community to increase company outreach fostering support in area of operation
  • Coordinated with internal team on marketing and booking strategies that led to an increase in vendor/owner retention while enhancing company footprint on major platforms boosting bookings by 15%

Private Military Contractor

Constelis International
03.2021 - 01.2022
  • Proven track record in executive protection services, ensuring the safety and security of VIPs and Ambassadors of a multicultural area of operation
  • Conduct comprehensive risk assessments and implement advanced security measures ensuring functional events and
  • Provide close protection, secure transportation, and professional escort services that ensured no significant impact to clients
  • Highly trained in defensive tactics, emergency response, and first aid, resulting in no significant incidents during rotational operations
  • Adaptability to rapidly changing situations and ability to make sound judgments under pressure reducing event compromises by 24% of 200 plus scheduled escorts
  • Demonstrate utmost discretion, professionalism, and deep understanding of protocol and etiquette.

General Manager

T&C Tree Farm
10.2017 - 01.2021
  • Utilized QuickBooks Pro for invoicing, payroll, expenses, and inventory management, conducting in depth performance reviews with president and stakeholders of the company on a quarterly basis
  • Responsible for overseeing and maintaining over $5M in inventory
  • Generated over $1M in sales as the General Manager increasing profit by 13%
  • Proficient problem solver in farming operations and employee management maintaining crew integrity for over 3 years
  • Managed all aspects of farm operations and multicultural interactions with clients.

Special Project Supervisor

US Army Recruiter
06.2005 - 11.2016
  • Prepared reports and marketing materials for the recruiting division responsible for an area spanning 1,800 square miles encompassing 17 municipalities
  • Monitored, mentored, and developed 14 government employees including both department of defense civilians and soldiers
  • Ensured accuracy and completeness of hiring documents, including background checks and medical reviews resulting in a 24% increase in enlistment conversion
  • Accounted for over $10 million in government equipment throughout military career without loss
  • Created, implemented, and augmented training programs responsible for recruiting operations and recruit readiness reducing training loss by 13% equivalent to 278 soldiers over 4 years
  • Successfully led team and squad elements on 2,000 plus combat patrols over three austere rotations in Afghanistan covering a timeframe of 3 plus years



Education

Organizational Leadership in Business -

University of Arizona
01.2022
Honors: cum laude

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Efficient multi-tasker
  • Recruitment
  • Networking abilities
  • Advertising and marketing
  • Time Management
  • Training and coaching
  • Staff Management
  • Training and Development
  • Relationship Building
  • Customer Relations
  • Verbal and written communication
  • P&L Management
  • Strategic Planning

Certification

  • Army Recruiter School
  • Center Commander School
  • Basic and Advanced Leader Courses
  • Risk Management Evaluation

Timeline

General Manager - Goodlook Vacation Home Services
02.2022 - Current
Private Military Contractor - Constelis International
03.2021 - 01.2022
General Manager - T&C Tree Farm
10.2017 - 01.2021
Special Project Supervisor - US Army Recruiter
06.2005 - 11.2016
University of Arizona - Organizational Leadership in Business,

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Michael Totherow