MICHAEL TRACY
Richland,Michigan
Summary
Versatile Professional with a proven track record in community engagement and social media management, adept at fostering economic development as evidenced by my initiative with IADE and SJME in the Peace Corps. Excelled at United Wholesale Mortgage by surpassing production goals and mentoring peers, showcasing effective communication and expertise in MS Office.
Overview
2
2
years of professional experience
Work History
Community and Economic Development Volunteer
United States Peace Corps
Gleno, Timor-Leste
01.2023 - 06.2023
- Conducted book-keeping, resume building and English training sessions for groups of 40-50 at IADE (business development center)
- Developed English and Computer courses at SJME Youth Center
- Helped community members develop employment skills, basic business practices, and improved my students' English language ability
- Learned Tetun (the national language) in a 3 month period and effectively communicated in professional setting
- Served as Warden of my site and was responsible for coordinating communication with the Peace Corps Safety Security Managers and the 5 other volunteers in my site, in the event of an emergency or safety risk.
Digital Product Manager Associate
Humphrey Products
Kalamazoo, MI
08.2022 - 12.2022
- Created social media/trade show/website content and reviewed analytics
- Conducted target market research, specifically on the automatic slide-staining industry (part of In vitro diagnostics)
- Presented findings to the company's executives
- Performed product forecasting monthly
- Provided reports showing expected sales; crucial for material/manufacturing orders
- Reviewed website KPIs with a 3rd party marketing firm to measure engagement/reach and adjust our ad strategy.
Mortgage Underwriter
United Wholesale Mortgage
Pontiac, MI
06.2021 - 07.2022
- Reviewed current and future homeowners' documentation to approve them for Conventional or FHA loans
- Ensured compliance with Fannie Mae and Freddie Mac lending guidelines
- Provided excellent client service for our broker partners
- Exceeded production goals while maintaining outstanding loan quality
- Mentored and audited new underwriters (answered questions, provided feedback and ensured loan quality).
Education
Bachelor of Arts (B.A.) in Communication -
Michigan State University
05.2021
Certification in Sneaker Essentials -
Fashion Institute of Technology
11-2019
Skills
- Community Engagement
- Social Media Management
- MS Office
- Community Service
- Marketing and promotion
- Effective communication
- Adaptability and flexibility
- Organizational skills
References
- Volunteer, Grow Cody Rogue, Detroit, MI
- Avian Caretaker Volunteer, Kellogg Bird Sanctuary, Augusta, MI
Soccer Experience
- 15 years of competitive soccer experience
- MSU Club Soccer
- 2 years as varsity soccer captain
- Traveled Globally to watch games in Spain, Greece, Italy, Canada, Timor-Leste and Thailand
- Coached local soccer camp every summer from 2013-2018
- Coached youth soccer and futsal in Timor-Leste and held individual training sessions
References
References available upon request.
Timeline
Community and Economic Development Volunteer
United States Peace Corps
01.2023 - 06.2023
Digital Product Manager Associate
Humphrey Products
08.2022 - 12.2022
Mortgage Underwriter
United Wholesale Mortgage
06.2021 - 07.2022
Bachelor of Arts (B.A.) in Communication -
Michigan State University
Certification in Sneaker Essentials -
Fashion Institute of Technology
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