MICHAEL TRACY
Robstown,TX
Summary
Detail-oriented IT professional with extensive certifications including CompTIA A+, Network+, Security+, CySA+, PenTest+, and CASP+. Demonstrates expertise in network security, vulnerability assessment, and risk management, contributing to improved organizational resilience against cyber threats. Proven ability to implement effective security measures that enhance data protection and compliance. Seeking to leverage skills in a challenging role focused on advancing cybersecurity initiatives.
Overview
14
14
years of professional experience
1
1
Comptia A+
1
1
Comptia Network+
1
1
Comptia Security+
1
1
Comptia CySA+
1
1
Comnptia CASP
1
1
Comptia Pentest+
Work History
Sales /Logistics / Support
Acme Truck lines LLC
Robstown, TX
01.2022 - Current
- Sales experience driving client engagement and revenue growth.
- Monitored logs to detect and respond to issues.
- Performed accurate data entry and maintained information integrity.
- Applied GRC frameworks for risk management and compliance.
- Optimized Salesforce workflows for lead tracking and customer relationships.
- Coordinated logistics, ensuring timely delivery and inventory management.
IT Specialist and HR
Independent Health Plans
Corpus Christi, TX
11.2010 - 11.2019
- Troubleshot hardware, software, and network issues.
- Provided helpdesk support, resolving technical problems.
- Managed Salesforce platform, optimizing workflows.
- Followed security protocols to protect data and systems.
- Administered and maintained networking infrastructure.
- Configured and maintained servers and network devices.
- Monitored system performance and implemented optimizations.
Education
Some College (No Degree) - Cyber Security
Western Governors University
Salt Lake City, UTSkills
- Hardware & software troubleshooting
- IT infrastructure management
- Salesforce platform support
- IT security protocols
- Backup & disaster recovery
- Network administration
- Operating system support
- Cloud & virtualization
- Scripting & automation
- ITIL service management
- System configuration & maintenance
- Database management & support
- Technical documentation creation
- User training & support
- Performance monitoring & optimization
- Remote troubleshooting support
Certification
- CompTIA A+ / Network+ / Security+ / CySA+ / PenTest+ / CASP+
- Governance, Risk & Compliance (GRC), TCM Security
- Qualys Vulnerability Management Foundation
Affiliations
- Active member of ISACA (Information Systems Audit and Control Association)
- Engaged member of various Veterans Organizations
Accomplishments
- Successfully collaborated large oil and gas companies to secure new business opportunities, driving significant revenue growth.
- Led teams to deliver high-quality, finished results, ensuring project completion met or exceeded expectations.
- Provided comprehensive support to all team members through effective data administration monitoring logs, enhancing overall operational efficiency.
Timeline
Sales /Logistics / Support
Acme Truck lines LLC
01.2022 - Current
IT Specialist and HR
Independent Health Plans
11.2010 - 11.2019
- CompTIA A+, Network+, Security+, CySA+, PenTest+, CASP+
- Governance, Risk & Compliance (GRC), TCM Security
- Qualys Vulnerability Management Foundation
Some College (No Degree) - Cyber Security
Western Governors University
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