Michael Trafecante
Milford,MA
Overview
4
4
years of professional experience
Work History
Team Leader/Supervisor
Skechers
Milford , MA
10.2021 - Current
- Provide customer service by greeting and assisting costumers, and responding to costumers inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for costumers.
- Examine merchandise to ensure that is correctly priced and displayed and that it functions as advertised.
- Keep track of and deposit daily sales to ensure profit accuracy.
Front End Service
Whole Foods Market Inc
Bellingham , MA
07.2018 - 10.2020
- Assist costumers by providing information and resolving their complaints.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and empty trash cans
- Count money in cash draws at the beginning of shifts to ensure that amounts are corrects and that there is adequate change.
- Receive payment by cash, check, credit card, vouchers, or automatic debits.
- Adapt to fast-paced work environment during busy hours.
Waiter
Banners Bar And Grill
Milford , MA
02.2017 - 04.2018
- Check with costumers to ensure tah they are enjoying their meals and take action to correct any problems.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming the carpet, tidying up server station, taking out trash or checking and cleaning the bathrooms.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Write patrons' food orders and on order slips, memorize orders, or enter orders into computers for transmittal to the kitchen staff.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Collect payments from customers.
Education
High School Diploma -
Milford High School
Milford, MA05.2017
Skills
Quick, Eager Learner
Great Communicator
Efficient Problem Solver
Organized And Enthusiastic
Excellent Multi-Tasker
Flexible And Adaptable
Self Starter
Motivated
45 WPM
Proficient In
- Microsoft Office
- Microsoft Excel
- Microsoft Powerpoint
Timeline
Team Leader/Supervisor
Skechers
10.2021 - Current
Front End Service
Whole Foods Market Inc
07.2018 - 10.2020
Waiter
Banners Bar And Grill
02.2017 - 04.2018
High School Diploma -
Milford High School