Summary
Overview
Work History
Education
Skills
References
Timeline
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MICHAEL TRAVIS

Colorado Springs,CO

Summary

Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.

Authorized to work in the US.

Overview

30
30
years of professional experience

Work History

Senior Case Manager

The Place
Colorado Springs, CO
04.2024 - Current

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  • Case plan development and management for caseloads 10-20 youth
  • Developed and implemented case management plans for individuals with complex needs.
  • Monitored client progress towards established goals and objectives.
  • Assisted clients in accessing community resources such as housing, employment opportunities, healthcare.
  • Maintained detailed documentation of all cases including progress notes, assessment results, referrals made.
  • Attended court hearings as an advocate for the client when necessary.
  • Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
  • Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
  • Conducted detailed interviews and maintained meticulous documentation.
  • Introduce youth to a trauma responsive safety plan.
  • Adhesion to ethical principles and standards for client confidentiality protection.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Facilitated group sessions and workshops for clients on various topics.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Monitored client progress through regular follow-ups and case reviews.
  • Provided referrals to appropriate medical, mental health, and social services.
  • Identified barriers to client success and developed strategies to overcome them.

Senior Financial Services Representative

T Rowe Price
Colorado Springs, Co
10.2021 - 04.2024
  • Kept accurate records of transactions
  • Provided up-to-date securities price quotes and detailed information on the activities and financial positions of issuing corporations
  • Bought and sold stocks, bonds, commodity futures, foreign currencies and other securities on behalf of investment dealers
  • Ensured accuracy of information and conformance to governing agency regulations
  • Monitored markets or positions
  • Explained stock market terms or trading practices to clients.

Direct Support Professional & Case Manager

All the Little Things Count
Alvin, TX
04.2007 - 12.2008
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Residential House Manager & Case Manager

Greenville ICF Group homes
Greenville , TX
03.1994 - 03.1996
  • Managed scheduling of staff and contractors, ensuring timely completion of tasks.
  • Resolved tenant complaints promptly and professionally.
  • Provided support to tenants during their stay in the residential house.
  • Counseled students in handling family, financial and educational problems.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Developed and deepened relationships with residents and fellow staff.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Participated in interdisciplinary team meetings to discuss treatment options.

Education

Human Services & Criminal Justice

Colorado State University Global
Aurora, CO
03-2026

Skills

  • Analytical thinking
  • Motivation
  • Problem-solving
  • Relationship Building
  • Needs Assessment
  • Client Advocacy
  • Needs evaluations
  • Case Management
  • Emotional awareness
  • Case Documentation
  • Case Planning
  • Case Management Tracking
  • Case Needs Assessment
  • Court Mandated Reporter
  • Activity Supervision
  • Staff Training
  • Crisis Intervention

References

References available upon request

Timeline

Senior Case Manager

The Place
04.2024 - Current

Senior Financial Services Representative

T Rowe Price
10.2021 - 04.2024

Direct Support Professional & Case Manager

All the Little Things Count
04.2007 - 12.2008

Residential House Manager & Case Manager

Greenville ICF Group homes
03.1994 - 03.1996

Human Services & Criminal Justice

Colorado State University Global
MICHAEL TRAVIS