Michael Trejo
Stafford,VA
Summary
Results-driven Helicopter Crew Chief with extensive experience in aviation crew coordination and technical problem solving. Demonstrated ability to enhance operational efficiency and safety through effective training and mentorship of teams. Strong background in community engagement and public relations, fostering partnerships with local employers to enhance workforce readiness.
Overview
10
10
years of professional experience
Work History
Helicopter Crew Chief
Marine Corps
10.2020 - Current
- Enhanced team efficiency by training junior crew members in safety protocols.
- Directed safe fueling, loading, and unloading operations for aircraft.
- Improved flight safety through thorough pre-flight and post-flight inspections.
- Maintained technical proficiency via ongoing training in helicopter systems and regulations.
- Instructed junior crew members on crew chief responsibilities and tactical flight training.
- Ensured compliance with naval aviation maintenance programs as work center supervisor.
Outreach Specialist
Workforce Solutions
01.2020 - 06.2020
- Enhanced job seeker connections by developing effective outreach strategies.
- Increased community engagement through coordinated workshops and seminars.
- Cultivated employer relationships to discover job opportunities for clients.
- Tailored services to improve workforce readiness based on client needs analysis.
Crew Lead
McDonald's Restaurant
01.2016 - 10.2019
- Enhanced customer loyalty by resolving complaints promptly and effectively.
- Trained crew members on food safety and customer service protocols.
- Collaborated with Crew Leads to drive continuous improvement across teams.
- Ensured efficient meal service by operating food preparation equipment correctly.
- Maintained compliance with health standards through cleanliness and organization of work areas.
Career Counselor
Workforce Solutions
05.2019 - 08.2019
- Identified job opportunities for clients with disabilities through employer collaboration.
- Assessed client skills and interests during personalized one-on-one counseling sessions.
- Enhanced client satisfaction by implementing effective feedback mechanisms in counseling.
- Analyzed job placement outcomes data, supporting accreditation report preparations.
- Supported administration by contributing to detailed analysis of placement success metrics.
Education
No Degree - Interdisciplinary Studies
South Texas College
McAllen, TXSkills
- Weapons systems
- Hazardous material handling
- Physical fitness and agility
- External load rigging
- Hoist and winch operations
- Aviation crew coordination
- Passenger and cargo handling
- Aircrew survival training
- Training and mentoring
- Technical problem solving
- Community events
- Public relations
Accomplishments
- Awarded the Navy and Marine Corps Achievement medal by the commanding officer of helicopter squadron HMH-465 for assisting in the extinguishing of a helicopter fire.
- Awarded a second Navy and Marine Corps Achievement medal by the Commandant of the United States Marine Corps for outstanding performance.
Timeline
Helicopter Crew Chief
Marine Corps
10.2020 - Current
Outreach Specialist
Workforce Solutions
01.2020 - 06.2020
Career Counselor
Workforce Solutions
05.2019 - 08.2019
Crew Lead
McDonald's Restaurant
01.2016 - 10.2019
No Degree - Interdisciplinary Studies
South Texas College