Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Michael Tripp

Michael Tripp

Ocala

Summary

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Overview

8
8
years of professional experience

Work History

Owner

Operation Freelance
03.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Window Service Technician

American Building Supply
11.2023 - 02.2025
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Meat Cutter Apprentice

Publix Super Markets Inc
10.2019 - 03.2024
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.

Customer Service Associate

Publix Super Markets Inc
01.2017 - 01.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Belleview High School
03-2019

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Digital transformation
  • Process optimization
  • Social media control
  • Attention to detail
  • Decision-making
  • Teamwork and collaboration
  • Desktops, laptops, and mobile devices

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Payroll by introducing ADP software for HR and compliance tasks.

Timeline

Window Service Technician

American Building Supply
11.2023 - 02.2025

Owner

Operation Freelance
03.2022 - Current

Meat Cutter Apprentice

Publix Super Markets Inc
10.2019 - 03.2024

Customer Service Associate

Publix Super Markets Inc
01.2017 - 01.2019

High School Diploma -

Belleview High School

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Michael Tripp