Michael Trivison
Hardy,Virginia
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
SERVER
Magnum point marina
05.2020 - Current
- Memorized menu to help diners make informed meal choices
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
- Created and maintained optimal communication chain, reducing guest dissatisfaction
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Greeted and accommodated guests, building positive experience from first interaction
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages
- Described ingredients and cooking methods to explain preparation of various food items
Back Server
Carriage House
11.2022 - 08.2023
- Ensured adherence to restaurant standards by following proper food handling procedures and maintaining cleanliness at all times.
- Supported servers in managing large parties by coordinating food delivery, keeping tables clean, and maintaining drink refills.
- Developed rapport with regular customers, fostering familiarity and increasing likelihood of return visits due to personalized interactions.
- Demonstrated strong knowledge of menu items to assist guests in making informed decisions when needed.
SERVER
The Ben
11.2021 - 05.2022
- Created and maintained optimal communication chain, reducing guest dissatisfaction
- Exercised focus and concentration to keep track of tables and remember orders
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
- Greeted and accommodated guests, building positive experience from first interaction
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies
BARBACK
Salt7
07.2018 - 03.2020
- Served food to customers when waiters and waitresses needed assistance
- Greeted and seated customers
- Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Located items requested by customers
- Refrigerated units with wines and bottled beer and replaced empty beer kegs
Education
Associate in Arts (A.A.) - Alternative Energy
Palm Beach State College
Palm Beach Gardens, FLORIDAHigh School Diploma -
Northern high school
Owings, MARYLAND05.2010
Skills
- Attentive
- Efficient
- Energetic
- Communication
- Strong work ethic
- Guest engagement
- Professional appearance
- High volume dining
- Suggestive selling
References
References available upon request
Timeline
Back Server
Carriage House
11.2022 - 08.2023
SERVER
The Ben
11.2021 - 05.2022
SERVER
Magnum point marina
05.2020 - Current
BARBACK
Salt7
07.2018 - 03.2020
High School Diploma -
Northern high school
Associate in Arts (A.A.) - Alternative Energy
Palm Beach State College
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