Michael Troendle
Cedar Rapids,IA
Summary
Dynamic professional with experience at Midwest Wheel Co, excelling in inventory management and customer service. Proven ability to enhance order accuracy and support sales teams. Skilled in equipment operation and construction labor, with a strong commitment to safety and teamwork. Recognized for consistently exceeding customer expectations and maintaining organized work environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Return Parts Specialists
Midwest Wheel Co
Cedar Rapids, IA
2013 - Current
- Processed customer orders efficiently, ensuring timely fulfillment and delivery.
- Assisted in inventory management, maintaining accurate stock levels and organization.
- Supported sales team with product knowledge and specifications for customer inquiries.
- Collaborated with cross-functional teams to resolve discrepancies in order processing.
- Conducted regular audits of inventory to identify discrepancies and improve accuracy.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
Construction Framer
JPT Construction
Cedar Rapids, IA
2011 - 2012
- Constructed and framed residential structures with precision and adherence to blueprints.
- Collaborated with subcontractors to ensure timely project completion and quality standards.
- Implemented safety protocols, reducing on-site accidents and promoting a safe work environment.
Education
High School Diploma -
Washington High School
Cedar Rapids, IA06.2011
Skills
Class B CDL driver I have experience in hauling dirt with a dump trailer
Construction labor
Lawn care
Equipment driver
Delivery driver
Farm work
Small engine repair
Certification
Class B CDL
Timeline
Return Parts Specialists
Midwest Wheel Co
2013 - Current
Construction Framer
JPT Construction
2011 - 2012
High School Diploma -
Washington High School