MICHAEL TUMILTY
Pendleton,IN
Summary
Seeking to begin a new career in an organization that is focused, driven, motivated, and inspiring. I have successfully retired from the United States Army after 20 years of service, the past 15 years being in recruiting command. I have trained and developed recruiting teams to be superior through expanding knowledge and lead sources, all while increasing morale to inspire my teams to achieve more than they believed they could.
Motivated business professional bringing 10+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Gutter Vets LLC
08.2024 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Installation Manager
Leaf Filter North
04.2023 - 08.2024
- Responsible for the daily operations. Recruit, train, develop, and coach sub-contractor installers, company trainers, and service technicians. Maintain accountability of warehouse and materials and accurately report inventory. Partner with leadership on identifying systemic training gaps and propose solutions to address gap. Customer scheduling, service resolution, training, and management of network. Collaborate with sales team to identify training needs thru data analyzation and jobsite inspections. Develop efficiency across all avenues to increase productivity and customer satisfaction. Of 154 regions, my assigned region went from bottom 5 to top 10 across the company during the stint of my employment.
- Streamlined installation processes by implementing standardized training protocols for new subcontractors.
- Developed and maintained effective communication with clients to ensure satisfaction throughout the installation process.
- Evaluated subcontractor performance based on quality and efficiency, providing constructive feedback for improvement.
- Collaborated with the sales team to align installation schedules with customer expectations and project timelines.
Senior Training Cordinator
Albany recruiting battalion
09.2021 - 07.2023
- Train and develop recruiting team leaders to become stronger and more effective through data evaluation and analysis. Develop training to ensure recruiting team leaders can inspire and motivate their teams by ensuring they understand their market capabilities and potential. The region increased production and currently sit at 2/38 despite being 29/38 the previous fiscal year.
Senior Leader of Operations
Albany recruiting battalion
11.2020 - 09.2021
- Oversee senior leaders and provide expertise and knowledge to ensure they reach their potential in their given market. Developed new programs and tracking mechanisms that resulted in a 27% increase in production while also increasing efficiency by 38%.
Career Counselor and Contract Creator
Minneapolis military entrance processing station
05.2019 - 11.2020
- Counsel new applicants on requirements, standards, and career decisions. Develop contracts to fit new applicants’ goals and requirements. Complete contracts after Quality Assurance and Quality Control checks. New applicant signing rate increased significantly during my tenure.
Senior Advisor to Regional Manager
Minneapolis recruiting battalion
08.2018 - 05.2019
- Inspire, motivate, and develop team of recruiting team leaders to reach potential in region. Advise Regional Manager of training needs and employee issues through data, research, and in person evaluations. Developed team to be more effective than in multiple years past.
Recruiting Team Leader
Phoenix and Los Angeles recruiting battalion
04.2014 - 08.2018
- Lead, train, develop, and inspire recruiting teams of 2-11 to reach their full market potential and achieve mission success. Train and mentor reports to reach new heights in their careers.
Education
BS - Business Administration and Marketing
Post University
08.2016
Skills
- Detail-oriented organization
- Adaptable communication skills
- Professional development
- Leadership
- Experienced Manager/Leader
- Analytical problem solving
- Professional networking
- Operational management
- Proficient in MS Office Suite
- Innovative solution developer
- Self-Driven
- Strong dedication
- Effective interpersonal skills
- Bachelor's degree in business administration
- Construction Knowledge
- Mechanical Knowledge
- Event Planning
- Payroll Skills
- Warehouse experience at Manager level
- Budget Balancing
- Disciplined and skilled at enforcement
- Personnel management
- Negotiation
- Inventory management
- Strategic planning
- Payroll processing
- Critical Thinking
- Operations management
Timeline
Owner/Operator
Gutter Vets LLC
08.2024 - Current
Installation Manager
Leaf Filter North
04.2023 - 08.2024
Senior Training Cordinator
Albany recruiting battalion
09.2021 - 07.2023
Senior Leader of Operations
Albany recruiting battalion
11.2020 - 09.2021
Career Counselor and Contract Creator
Minneapolis military entrance processing station
05.2019 - 11.2020
Senior Advisor to Regional Manager
Minneapolis recruiting battalion
08.2018 - 05.2019
Recruiting Team Leader
Phoenix and Los Angeles recruiting battalion
04.2014 - 08.2018
BS - Business Administration and Marketing
Post University
Section name
I am a very competitive and driven individual. I thoroughly enjoy good spirit competition that allows my reports and I to reach heights and achievements that previously seemed unreachable. I enjoy developing people and creating networks. Networking and generating new leads or opportunities gets my mind and energy going due to the random and non-linear challenges it bears. Challenging assignments and goals drive me to utilize my experience and skills to find a way to success. I feel I would bring a great value to the organization with my skills, experience, knowledge, and abilities. Your organizational values and drive will also contribute to my passion and dreams becoming a reality.