Michael Turcotte
Hampton Bays
Summary
Dynamic leader with a proven track record at Anchor Fuels LLC, enhancing operational efficiency and employee performance. Skilled in operations management and staff development, I've successfully increased customer satisfaction and streamlined processes. My expertise in inventory control and ability to foster strong customer relationships have driven substantial growth.
Diligent Property Manager with solid background in managing daily operations and team leadership. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in staff training and conflict resolution.
Versatile Assistant General Manager with [Number] years of experience overseeing daily [Industry] operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Assistant General Manager
Anchor Fuels LLC
10.2020 - Current
- Motivated and trained, employees to maximize performance.
- Collaborated with Cp-workers on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Maintain proper stock levels and minimize waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Ensured compliance with all dafety regulations by implementing strict guidelines.
- Managed schedule with eye for coverage needs and individual strengths.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' satisfaction.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Fuel Tank Delivery Driver
Schenck Fuels
09.2007 - 01.2019
- Collaborated with sales teams to address customer inquiries or concerns regarding fuel products or services.
- Streamlined communication between mechanical staff and drivers for more efficient loading processes prior to departure.
- Met all federal hazardous material transport requirements through diligent attention to detail in labeling, placarding, and paperwork completion tasks.
- Ensured timely deliveries by adhering to strict schedules and communicating effectively with dispatchers, customers, and team members.
- Maintained proper documentation for each delivery, including invoices, receipts, and fuel quality reports.
- Assisted in training new drivers on company procedures, safety protocols, and the operation of specialized equipment for better workforce productivity.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Minimized risk of accidents by consistently practicing defensive driving techniques during every route.
- Delivered exceptional service through the careful handling of sensitive materials, preventing damage or spills during transport.
- complied with all D.O.T guidelines
- Hold a Transportation Workers Identification credential For government clearance
Construction Site Supervisor
Self Employed - On the Level Inc
03.1995 - 12.2004
- Coordinated crew and subcontractor work activities and materials acquisition and maintenance.
- Read plans and blueprints and communicated to workers.
- Scheduled labor, ordered materials and coordinated with other contractors to complete projects.
- Enhanced client satisfaction, accurately interpreting blueprints and specifications to deliver high-quality results.
- Conducted thorough quality assurance checks on completed work to guarantee adherence to industry standards and client expectations.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Assisted in estimating costs for bid proposals while considering labor requirements, materials sourcing options, equipment needs, permit fees among other factors.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Interviewed, hired, and trained new workers.
- Skillfully managed budgets, negotiating contracts and monitoring expenditures to control costs without compromising quality.
Education
Bachelor of Arts - Graphic Design
College Salette
Montreal, Quebec Canada05-1991
Class A License - CDL
TDDS
Ohio, IL01-2007
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Employee relations
- Employee scheduling
- Customer relationship management (CRM)
- Operations oversight
Timeline
Assistant General Manager
Anchor Fuels LLC
10.2020 - Current
Fuel Tank Delivery Driver
Schenck Fuels
09.2007 - 01.2019
Construction Site Supervisor
Self Employed - On the Level Inc
03.1995 - 12.2004
Bachelor of Arts - Graphic Design
College Salette
Class A License - CDL
TDDS
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