Michael Turner
Salado,TX
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Manager
Centerline Welding LLC
Salado, Texas
09.2019 - Current
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Performed cost analysis for various projects to determine budget requirements.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Addressed customer concerns with suitable solutions.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Planned delivery routing, team workflows and promotional initiatives.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Enforced federal, state, local and company rules for safety and operations.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Tracked and replenished inventory to maintain par levels.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Formed and sustained strategic relationships with clients.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Collaborated with management teams to develop strategies that promote safe work practices.
- Conducted regular safety meetings for staff to ensure compliance with safety regulations.
- Monitored employee performance to ensure safe working practices are followed.
- Intervened in unsafe situations to prevent injuries or property damage.
- Developed and implemented safety policies to ensure compliance with OSHA regulations.
- Ensured compliance with all applicable federal, state, local laws and regulations related to occupational health and safety.
- Provided training on proper use of PPE and other safety protocols.
- Developed and implemented safety policies, procedures, and standards.
- Evaluated workplace environment and equipment to identify potential hazards.
- Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
- Collaborated with engineers to institute controls or remedial measures for potentially hazardous conditions or equipment.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Maintained and updated emergency response plans or procedures.
- Reviews and analyses plans, specifications, proposals, and other documentation to prepare time, cost, materials, and labor estimates.
- Collaborates with engineers, architects, owners, contractors and subcontractors on estimates.
- Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate.
- Assists in developing scopes of work for bid packages.
- Creates detailed reports outlining estimate assumptions used during bidding process.
- Attends pre-bid meetings with prospective clients as needed.
- Develops quantity takeoffs from blueprints and drawings using computer-aided design systems or manual calculations.
- Obtained bids from vendors and subcontractors to make cost-effective selections.
- Efficiently completed material orders, resulting in all projects being completed on time and under budget.
- Generated timely proposals to clearly communicate correspondence and bid clarifications.
- Managed comprehensive cost databases to ensure accurate material, labor, and machinery estimates.
- Conducted site visits to assess potential challenges and incorporate risk assessments into project estimates.
- Inspected buildings to determine work needed to maintain buildings to code and desired standards.
- Adapted estimates to reflect changes in scope, materials, and labor requirements.
- Analyzed blueprints and other documents to prepare time, cost and labor estimates.
- Checked construction plans against actual field conditions to prepare estimates.
Construction Site Supervisor
BH Vaquero
Salado, Texas
01.2015 - 08.2019
- Managed daily operations at the job site including scheduling shifts and assigning duties to workers.
- Resolved conflicts between workers or subcontractors regarding working procedures or issues with equipment operation.
- Developed project plans and established schedules for completion of construction projects.
- Adhered to OSHA regulations while ensuring efficient use of resources and timely completion of tasks.
- Ensured quality control compliance by reviewing completed tasks against specifications.
- Monitored the safety measures and ensured that all workers adhere to safety standards.
- Inspected tools, equipment, or work sites to detect unsafe conditions or violations of safety codes.
- Communicated with clients to explain plans, answer questions about progress.
- Organized materials and scheduled deliveries to job site as needed.
- Supervised and coordinated activities of workers engaged in construction projects.
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
- Answered questions from crew and communicated effectively to keep everyone updated on project's progress while creating positive job site environment.
- Interpreted blueprints and plans and relayed information to team of workers.
- Created work schedule for construction crew, optimizing employee coverage for each shift.
- Identified issues and handled quickly by using knowledge of best practices and applying critical thinking skills.
- Maintained safe work environment with zero accidents or lost work days.
- Assessed blueprints and drawings to ascertain key project elements and determine number of construction workers needed to complete project on time.
- Maintained onsite equipment and vehicles to keep projects on schedule.
- Completed projects on time and within allocated budget.
- Complied with operational standards and OSHA regulations.
- Engaged clients on-site to resolve technical issues and communicate work progress.
- Screened, selected and assisted with training new employees as part of robust on-boarding process.
- Scheduled crews, order materials and coordinate subcontractor work.
- Supervised projects to uphold schedule requirements and quality demands.
- Supervised a team of XX construction workers, providing guidance and resolving issues as they arose.
- Managed daily site operations ensuring project milestones were met within designated timelines.
- Coordinated with project managers, architects, and engineers to align site activities with project plans.
Business Owner
Turner Contracting Inc
Comanche, Texas
01.2006 - 01.2015
- Scheduled maintenance activities for equipment used by the business.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Ensured compliance with all local laws and regulations related to the business operations.
- Oversaw daily operations of the business and provided guidance when needed.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Conducted regular meetings with employees to review progress towards company goals.
- Identified and recruited staff members, including managers and sales personnel.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Monitored cash flow to ensure proper budgeting of resources.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Negotiated contracts with vendors for supplies and services.
- Resolved conflicts between employees or customers in a timely manner.
- Kept records for production, inventory, income, and expenses.
- Resolved issues quickly through meticulous research and quick decision-making.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Interviewed, trained and supervised employees.
- Improved company's quality and productivity by streamlining systems and processes.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
Education
GED -
Stephenville High School
Stephenville, TX03-1996
Skills
- P&L Management
- Organizational Management
- Customer Retention
- Inventory Management
- Performance monitoring
- Production
- Customer Service
- Incidents management
- Business Development
- Contract Management
- Staff Management
- Strategic Partnerships
- Purchasing and procurement
- Team Building/Leadership
- Business and Operations Management
- Delegation
- Work flow planning
- Performance Evaluations
- Systems implementation
- Operations Management
- Project management abilities
- Troubleshooting and problem solving
- Workforce Management
- Decision-Making
- Problem-Solving
Affiliations
I am a Family man that enjoys outdoor activities such as fishing, hunting, camping, working in the yard, or starting small projects with the family. I have three children that keep me busy.
Certification
Competent Person in Fall Protection-2020
Equipment Certifications- 2019
Osha 10- 2019
D1-1 Structural Welding Cert- 2019
Silica Certification- 2020
References
References available upon request.
Timeline
Operations Manager
Centerline Welding LLC
09.2019 - Current
Construction Site Supervisor
BH Vaquero
01.2015 - 08.2019
Business Owner
Turner Contracting Inc
01.2006 - 01.2015
GED -
Stephenville High School