Michael Turner
Phoenix,AZ
Summary
Dynamic transportation professional with a proven track record at Taxymyke Transportation LLC, excelling in customer service and operational management. Successfully enhanced brand visibility through strategic marketing initiatives, achieving significant financial growth. Skilled in relationship management and effective business planning, ensuring exceptional service delivery and client satisfaction.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Owner,driver
Taxymyke Transportation LLC
02.2012 - Current
- Managed logistics and route planning to optimize delivery schedules.
- Oversaw financial management, including budgeting and expense tracking.
- Developed strategic partnerships with local businesses for service expansion.
- Implemented quality control measures to enhance customer satisfaction ratings.
- Directed daily operations to ensure timely and efficient transportation services.
- Led marketing initiatives that increased brand visibility and customer engagement.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Expanded business into new markets, cond
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Delivered timely and safe transportation services to clients across multiple locations.
- Ensured compliance with all traffic regulations and safety protocols during operations.
Driver
VIP TAXI
10.2015 - 08.2018
- Managed route planning and navigation using GPS systems to optimize travel efficiency.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance checks.
- Provided exceptional customer service by addressing passenger inquiries and ensuring comfortable rides.
- Handled cash transactions accurately, maintaining records of fares collected during shifts.
- Adapted to changing traffic patterns and weather conditions to minimize delays and enhance service quality.
Independent Driver
Clean Air Taxi Servicea
02.2012 - 08.2018
- Ensured timely and safe transportation for diverse clientele across urban areas.
- Conducted routine vehicle inspections to maintain safety standards and operational efficiency.
- Navigated efficiently using GPS technology, optimizing routes to reduce travel time.
- Provided exceptional customer service, addressing passenger inquiries and concerns effectively.
- Resolved customer inquiries through various channels, ensuring timely and accurate responses.
- Mentored junior contractors in best practices and efficient work methods.
- Facilitated training sessions to enhance team skills and knowledge retention.
Education
Bachelor of Science - Business Management
SENON HALL UNIVERSITY
South Orange, NJ06-1984
Skills
- Customer service expertise
- Small business management
- Effective relationship management
- Effective verbal communication
- Customer relationship management
- Project facilitation
- Resource allocation coordination
- Operational management
- Effective business planning
Timeline
Driver
VIP TAXI
10.2015 - 08.2018
Owner,driver
Taxymyke Transportation LLC
02.2012 - Current
Independent Driver
Clean Air Taxi Servicea
02.2012 - 08.2018
Bachelor of Science - Business Management
SENON HALL UNIVERSITY