Michael Turner Jr.

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Operated hand tools and power equipment according to company safety procedures.
• Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
• Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
• Discussed and recommended service options with customers and explained costs involved.
• Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
• Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
• Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
• Reduced repeat service calls, meticulously performing quality checks after each repair.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tested systems, noting issues and completing preventive maintenance.
• Worked with diverse types of weather and ground conditions.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
• DOT inspections
• CRANE INSPECTION AND CERTIFICATION

As a Field Service Mechanic A

my duties are to utilize my mechanical expertise and knowledge to support the needs of the branch in a professional, safe and timely manner. In this position I strive to keep all equipment in peak running condition through an effective preventative maintenance program and a detailed repair schedule. As a master technician I assumes a leadership role of product knowledge within the branch and D.O.T. standards. I acts as a professional representative of Herc Rentals at all times and I perform at a high standard of quality and I have mastered the operating standards of the facility, the region and corporation.

• Maintained safety compliance during field operations, reducing workplace accidents and injuries.
• Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
• Executed regular software upgrades on devices used in the field to ensure optimal performance during ongoing projects.
• Improved overall efficiency by conducting routine maintenance and troubleshooting on field equipment.
• Reduced downtime by promptly addressing and resolving technical issues in the field.
• Increased client satisfaction by providing timely updates and progress reports on project status.
• Adhered strictly to company policies and procedures regarding health and safety during site visits which resulted in zero incident reports.
• Safeguarded sensitive information by adhering to strict data integrity guidelines throughout all aspects of work performed in the field tech role.
• Contributed to process improvement initiatives, resulting in increased operational efficiency and cost savings.
• Optimized resource utilization by scheduling and prioritizing tasks based on project requirements.
• Performed detailed inspections of equipment installations, ensuring adherence to specifications and industry standards.
• Assisted supervisors in creating a more efficient workflow by suggesting new equipment and technologies that could be implemented in field operations.
• Ensured accurate data collection by calibrating instruments and performing quality control checks.
• Installed wiring, cabling and networking hardware on customer premises.
• Responded to service requests during and after business hours.
• Installed and configured new devices and system components.
• Read blueprints and schematics to correctly place equipment.
• Worked closely with network administrators and server engineers to deliver quality service.
• Coordinated installation of new users and relocations of existing users.

As Diesel Mechanic, or Diesel Service Technician, inspects, diagnoses and repairs diesel-powered vehicles and machines, such as trucks, forklifts and trailers. Their main duties include running diagnostic tests on vehicles, replacing the vehicles' engine, transmission, steering mechanism or braking system per Dot standards. Then test drive the vehicle to determine if they properly fixed the maintenance issue.

• Upheld strict adherence to federal emission standards through rigorous testing procedures and retrofitting older engines as needed.
• Maintained accurate service records to facilitate timely preventive maintenance, increasing the lifespan of equipment.
• Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
• Examined engines, transmissions and vehicle systems to diagnose issues.
• Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
• Troubleshot and diagnosed problems with brakes, steering, and transmissions.
• Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
• Documented findings and actions taken.
• Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
• Installed new systems and components in vehicles.
• Ordered parts necessary for vehicle repairs and new installations.
• Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
• Tested and adjusted engines to foster proper performance.
• Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
• Analyzed malfunctioning equipment and determined type of repairs required.
• Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
• Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
• Read and interpreted technical manuals for troubleshooting and repair purposes.

Diagnosed complex malfunctions using advanced diagnostic tools, leading to quicker resolutions and minimal delays.

• Stayed current with evolving regulatory requirements related to commercial vehicle operation standards, ensuring full compliance in all maintenance and repairs.

Consistently met or exceeded company performance metrics related to job completion rates, customer satisfaction scores, and overall efficiency levels within workshop setting.

• Performed comprehensive evaluations of damaged vehicles to determine course of action needed for optimal repair results.
• Streamlined repair processes by maintaining an organized workspace and efficient scheduling of tasks.
• Delivered high-quality workmanship while adhering to strict deadlines for vehicle completion times during peak seasons.
• Contributed to a positive workplace culture by consistently maintaining a professional demeanor when interacting with colleagues or clients.
• Improved fleet efficiency by conducting regular maintenance and preventative measures on tractor trailers.
• Enhanced overall shop productivity by regularly maintaining, cleaning, and organizing tools and equipment.
• Maintained accurate service records, ensuring proper tracking of all performed tasks and parts used.
• Provided mentorship to junior mechanics, fostering a supportive work environment that promoted growth and learning.
• Assisted in the training of new hires, providing guidance on best practices in tractor trailer maintenance and repair procedures.
• Managed inventory of tools, equipment, and spare parts to ensure consistent availability for required jobs.
• Collaborated with other mechanics to troubleshoot particularly challenging cases, resulting in successful repairs.
• Fabricated parts and welded connections.
• Repaired and installed bodywork such as panels and nose rails.
• Troubleshot problems and implemented solutions to fix issues with brakes.
• Ran diagnostic procedures for electrical issues.
• Documented all actions in computer system.
• Diagnosed mechanical problems for repair or replacement.
• Performed preventive maintenance on diesel engines, preventing malfunctions.
• Used specialized tools and equipment to diagnose and repair issues with diesel engines.
• Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
• Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
• Assessed equipment for damage, wear, battery life, and fluid levels.
• Checked completed repairs in buses and trucks, confirming correct servicing procedures.
• Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
• Interpreted blueprints accurately, building structures to exact specifications.