Summary
Work History
Education
Skills
Timeline
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Michael Turntine

Eudora,AR

Summary

Results-driven FG Receiver with proven expertise at Superior Group of Companies in optimizing shipping and receiving processes. Skilled in forklift operation and inventory management, I excel in enhancing workflow and accuracy. A collaborative team player, I prioritize safety and efficiency while training new employees and maintaining organized work areas.

Hardworking Receiver with talent for efficiently and accurately accomplishing wide range of tasks, including moving merchandise, tagging product and securing displays. Positive and upbeat team player ready to apply skills and Number years of experience to dynamic new role at Company.

Experienced Receiver highly effective at loading and unloading trucks, operating equipment, and answering assistance calls. Industrious and responsible professional with strong problem solving and critical thinking skills.

Work History

FG Receiver

Superior Group of Companies
  • Received and inspected incoming shipments for accuracy and quality compliance.
  • Operated forklifts and pallet jacks to efficiently move materials within warehouse.
  • Maintained organized inventory records using warehouse management systems.
  • Collaborated with team members to streamline receiving processes for improved efficiency.
  • Assisted in training new employees on safety protocols and operational procedures.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Kept work areas clean, safe, and organized.
  • Conducted regular cycle counts to ensure inventory accuracy and minimize discrepancies.
  • Implemented best practices for packaging and labeling received goods to enhance workflow.

Manager

Double Quick Gas Station
Eudora, AR
01.2005 - 2007
  • Supervised daily operations, ensuring compliance with safety and service standards.
  • Trained staff on customer service protocols and efficient cash handling procedures.
  • Implemented inventory management processes, reducing waste and optimizing stock levels.
  • Coordinated scheduling to maintain adequate staffing during peak hours.
  • Monitored fuel supply levels, facilitating timely reorders to prevent shortages.
  • Resolved customer complaints efficiently, enhancing overall satisfaction ratings.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

Industrial Technology

University of Arkansas At Pine Bluff
Pine Bluff, AR

Skills

  • Shipping and receiving
  • Customer service
  • Product inspection
  • Record preparation
  • Warehouse safety
  • Forklift operation
  • Warehousing operations
  • Certified forklift driver
  • US Driver's license
  • Merchandise staging
  • Microsoft Office Suite
  • Stock rotation
  • Verbal and written communication
  • Data entry
  • Receiving procedures
  • Barcode scanning

Timeline

Manager

Double Quick Gas Station
01.2005 - 2007

FG Receiver

Superior Group of Companies

Industrial Technology

University of Arkansas At Pine Bluff

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Michael Turntine