Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Michael Twaddell

Chester Springs,PA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Catering Server

Sage Catering
04.2017 - Current
  • Enhanced guest experience by providing exceptional service during catered events.
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
  • Provided professional beverage service, including wine selection guidance and pairing recommendations.
  • Streamlined event operations by coordinating closely with catering manager on guest headcounts, serving schedules, and equipment needs.
  • Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
  • Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
  • Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
  • Boosted efficiency during high-volume events through proactively identifying potential bottlenecks in service flow and communicating solutions promptly with team members.
  • Facilitated seamless transitions between courses by clearing tables quickly without disrupting ongoing conversations among guests.
  • Supported catering team morale by consistently bringing a positive attitude and strong work ethic to each event assignment.
  • Provided friendly, courteous service to create memorable moments for guests.

Warehouse Manager

Sage Catering
04.2022 - 11.2022
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Implemented preventative maintenance program to minimize equipment downtime and repair costs.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Education

Bachelor of Science - Finance

Temple University
Philadelphia, PA

Bachelor of Science - Finance

University of Utah
Salt Lake City, UT
12.2025

Skills

  • Set up Procedures
  • Event Setup
  • Hand-Eye Coordination
  • Food Assembly
  • Bartending
  • Guest Relations
  • Guest Service
  • Strong communication skills
  • Professional demeanor
  • Exceptional customer service

Affiliations

  • Lacross
  • Football
  • Student government, Treasurer all 4 years

Certification

Student Government helped to develop and broaden my skills in problem-solving, effective communication, leadership and teamwork.

  • Managed the student government funds and prepared budgets
  • Collected ticket money from athletic and artistic paying events
  • Set fundraising goals, and dispatched the collected funds to various activities or charities
  • Attended weekly general assembly meetings
  • Communicated budget to student government members

Timeline

Warehouse Manager

Sage Catering
04.2022 - 11.2022

Catering Server

Sage Catering
04.2017 - Current

Bachelor of Science - Finance

Temple University

Bachelor of Science - Finance

University of Utah

Student Government helped to develop and broaden my skills in problem-solving, effective communication, leadership and teamwork.

  • Managed the student government funds and prepared budgets
  • Collected ticket money from athletic and artistic paying events
  • Set fundraising goals, and dispatched the collected funds to various activities or charities
  • Attended weekly general assembly meetings
  • Communicated budget to student government members

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Michael Twaddell