Michael Tyler
Rotonda West,FL
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving. Excels in leadership and management.
Overview
18
18
years of professional experience
Work History
Service Technician
Stump Pass Marina
02.2022 - 03.2023
- Diagnose/Troubleshoot/Repair
- Outboard engine servicing
- Rigging/installations
- Sterndrive/inboard service/repairs/replace
- Electronics troubleshooting/installations
- "Best of Englewood" Marina Service Shop Winner
Service Technician
Ingman Marine
02.2021 - 02.2022
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Service Technician Supervisor
Cortez Village Marina
04.2020 - 01.2021
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Implemented a preventive maintenance program to reduce equipment downtime and improve system reliability.
- Ensured high-quality workmanship by monitoring job progress and conducting final inspections before returning equipment to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
Service Technician
Aquamarina Palm Harbor
09.2018 - 04.2020
- Outboard scheduled service compliance/warranty
- Troubleshooting/Diagnostics
- R&R outboard/sterndrive engines and components
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Helicopter Mechanic/Helicopter Crew Chief
United States Marine Corps
10.2004 - 02.2015
- Quality Assurance Representative
- Provided Safe for Flight final inspection before releasing aircraft on missions
- Managed 40 marines in my shop dept
- Followed safety procedures while analyzing issues and working on aircraft.
- Mentored junior mechanics in best practices, contributing to a skilled and knowledgeable workforce.
- Conducted comprehensive engine overhauls to maintain peak performance levels while minimizing future breakdowns.
Education
Marine Tech Certification -
Marine Mechanic Institute
Orlando, FL08-2018
Associate of Applied Science - Industrial Automation
Chippewa Valley Technical College
Eau Claire, WI01-2017
Skills
- Troubleshooting skills
- Power tool proficiency
- Hand tool expertise
- Diagnostics expertise
- Testing and evaluation
- Maintenance and repair
- Management/Leadership
- Motivated
Timeline
Service Technician
Stump Pass Marina
02.2022 - 03.2023
Service Technician
Ingman Marine
02.2021 - 02.2022
Service Technician Supervisor
Cortez Village Marina
04.2020 - 01.2021
Service Technician
Aquamarina Palm Harbor
09.2018 - 04.2020
Helicopter Mechanic/Helicopter Crew Chief
United States Marine Corps
10.2004 - 02.2015
Marine Tech Certification -
Marine Mechanic Institute
Associate of Applied Science - Industrial Automation
Chippewa Valley Technical College
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