Michael Underwood

Santaquin,UT

Summary

Dynamic Operations/Order Fulfillment Manager with a proven track record at Young Living Essential Oils, enhancing operational efficiency and reducing costs through strategic shipping solutions. Excelled in team building and critical thinking, achieving significant improvements in shipment procedures. Skilled in warehouse safety and operational management, demonstrating a proactive approach to problem resolution and process optimization.

Overview

years of professional experience

Work History

Senior Operations/Order Fulfillment Manager

Young Living Essential Oils

Spanish Fork, UT

04.2015 - Current

Initiated and completed efforts to minimize packaging for cost-effective transportation.
Optimized operations through innovative shipping area designs.
Enhanced shipment procedures, achieving a reduced expense per package.
Simplified distribution methods for domestic, cross-state, and international goods.
Managed workforce activities, handled candidate screenings, and completed twice-yearly performance evaluations.
Nurtured an accountable environment through effective coaching strategies.
Generated shipping paperwork, and managed cost agreements with multiple carriers.

Ramp Member

U.S. Air Force Reserves

McCord AFB, Washington

03.2005 - 05.2012

Oversaw warehouse operations and inventory management.
Executed material handling tasks using forklifts efficiently.

Shipping Manager

Provo Craft

Spanish Fork, Utah

04.2009 - 06.2010

Coordinated logistics for outgoing Domestic and international packages.

Skills

Critical Thinking for Problem Resolution
Shipping and receiving operations
Warehouse and inventory operations
Team and project coordination
Operational Management
Flexibility in dynamic work settings

Strategic prioritization
Project Planning
Root cause analysis
Warehouse oversight
Team building and conflict resolution

Otherworkhistory

Frozen Food Manager, Allen’s Supermarket, Springville, Utah, 02/2002, 03/2005, Maintained Inventory, streamlined processes to help with ordering and maintaining of goods.
Owner Operator, Landscaping Company, 03/2001, 05/2003, Worked closely with clients to build relationships that would last., Managed employees, inventory, multiple projects, and finances.
Primer Operator, Trojan Explosives, Spanish Fork, Utah, 03/2005, 07/2007, Manufactured Explosives and prepared shipments.
Shipping Manager, Provo Craft, Spanish Fork, Utah, 04/2009, 06/2010, Prepared shipments., Managed personnel., Worked closely with shipping carriers.

Timeline