Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Unpingco

FRESNO,CA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

15
15
years of professional experience

Work History

Senior Business Account Manager

Comcast Business
05.2015 - Current

I went door to door, prospecting consistently; I am the mayor of my territory, solution selling. And always on the hunt for new partners/connectors.

  • Boosted client satisfaction by maintaining strong relationships and addressing their needs proactively.
  • Achieved revenue growth by identifying new business opportunities and expanding the client base.

XFINITY RETAIL

Comcast
10.2015 - 05.2017
  • Enhanced recall efficiency by developing and implementing effective coordination strategies.
  • Streamlined communication between departments for smoother recall processes.
    Customer service did demos, returned equipment, and found solutions to any problems that the customer would come in store for. Rank number 1 in the first year in sales as well.
  • Reduced product return timeframes with improved tracking and follow-up procedures.
  • Ensured compliance with regulatory standards by maintaining accurate records and documentation.
  • Number 1 sale person in the first year

Comcast Deluxe Marketing

Comcast
07.2009 - 05.2011


  • I was a manager of 15 employees and kept my employees highly motivated and ready to hit goals day in and day out.
  • Streamlined workflows for improved efficiency within the team, implementing new software tools and technologies.
  • Enhanced targeting accuracy by conducting in-depth research and analysis of complex data sets.

Education

High School Diploma -

Prospect High School
Antioch, CA
08.2014

Skills

  • Financial analysis
  • Time management
  • Contract management
  • Cross-functional collaboration
  • Positive attitude and energetic
  • Strong work ethic

Timeline

XFINITY RETAIL

Comcast
10.2015 - 05.2017

Senior Business Account Manager

Comcast Business
05.2015 - Current

Comcast Deluxe Marketing

Comcast
07.2009 - 05.2011

High School Diploma -

Prospect High School
Michael Unpingco