Michael Ur
Hillsborough
Summary
Over 3 years of experience growing sales and client relations skillset while creating innovative strategies and consistently meeting challenging sales targets. Possesses strong interpersonal and communication skills, enabling effective account management, customer retention, and problem-solving in a fast-paced environment involving high-volume calls and correspondence.
Overview
4
4
years of professional experience
Work History
Billing Specialist
Medical Billing Associates
11.2024 - Current
- Preauthorization of medical treatment
- Code, review, analyze, investigate, and process a high volume of medical claims
- Maintain/create electronic health records and analyzed claim data using MS excel
- Communicate with insurance carriers over aged claims
Inside Account Executive, Public Sector
SHI International
08.2021 - 08.2024
- Inside sales position focused on building and maintaining external customer relationships by assisting customers in the selection, deployment, and management of various aspects of their IT Environment
- Fulfilled $2.9M in revenue sales in 2023 against a $2.5M target
- Achieved 68.31% YOY growth in Revenue in 2023
- Realized 103% YOY growth in Gross Margin
- Ranked 6th in over 115 sales reps in security sales for SHI’s Public Sector Inside Cybersecurity Campaign Competition spanning over six months
- Daily use of Customer Relationship Management (CRM) to oversee activity and sales
- Quote and placed orders based on customer requests with an SLA of 4 Hours
- Consistently hit daily and monthly activity goals: monthly meetings, monthly pipeline additions, and daily client outreach calls and call duration
Property Assistant
Rutgers University
05.2018 - 03.2020
- Assist with the processing of inventory and the delivery of all Rutgers employee uniforms for all University locations (New Brunswick, Camden, and Newark)
- Responsible for DMV inspections of fleet vehicles for Rutgers Police, Public Safety and EMS
- Tasked with transporting university vehicles to and from dealerships and mechanic shops for maintenance
- Work together with Rutgers Police to ensure vehicles were properly equipped with all essential equipment and ready for use for all emergency situations
- Institutional Planning and Operations
Education
Bachelor of Arts & Sciences - Criminal Justice, Psychology
Rutgers University
New Brunswick, New Jersey05.2021
Skills
- Microsoft Office: Word PowerPoint Excel Microsoft Dynamics 365 CRM
- Customer service
- Decision-making
- Attention to detail
- Upselling and cross selling
- Exceptional customer service
- Cheerful and energetic
- Email and phone etiquette
- Organized and efficient
www.linkedin.com/in/michael-ur
Timeline
Billing Specialist
Medical Billing Associates
11.2024 - Current
Inside Account Executive, Public Sector
SHI International
08.2021 - 08.2024
Property Assistant
Rutgers University
05.2018 - 03.2020
Bachelor of Arts & Sciences - Criminal Justice, Psychology
Rutgers University
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