Michael Ursini
Wellington
Summary
Proficient Landscaping Crew Supervisor known for effective task delegation and mentoring. Focused on enhancing crew capabilities through training and streamlined operations, contributing to a safer, more efficient work environment.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Landscaping Crew Supervisor
Village of Royal Palm Beach
2023 - Current
- Supervised daily landscaping operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored crew members on equipment usage and landscape maintenance techniques.
- Coordinated scheduling of tasks to optimize workflow and resource allocation.
- Inspected completed work for accuracy and compliance with project specifications.
- Managed inventory of tools and materials, ensuring availability for crew needs.
- Developed training materials for new hires to facilitate onboarding process.
- Managed inventory of materials efficiently to ensure availability when required.
- Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
- Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
- Ensured safety standards were met by conducting regular site inspections, addressing potential hazards, and providing ongoing training to crew members.
- Mentored new team members on industry best practices, leading to a more knowledgeable workforce capable of handling complex projects independently.
- Reduced equipment downtime by performing routine maintenance on tools and machinery, resulting in uninterrupted productivity.
- Evaluated project progress against established timelines to adjust resources as needed for successful completion.
- Streamlined crew operations by creating efficient daily work schedules and assigning tasks based on individual strengths.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Maintained tools and equipment to foster safe and consistent operation.
- Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
Ramp Agent
Southwest Airlines
2016 - 2023
- Operated ground support equipment to facilitate efficient aircraft loading and unloading.
- Coordinated baggage handling processes to ensure timely departures and arrivals.
- Monitored safety protocols during ramp operations to minimize risk and enhance compliance.
- Assisted in training new team members on operational procedures and safety standards.
- Conducted regular inspections of ramp equipment to maintain functionality and safety standards.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Collaborated with flight crew to manage on-time performance during high-pressure situations.
- Implemented improvements in cargo handling practices, increasing efficiency in operations.
- Led team efforts in maintaining cleanliness and organization of ramp area for optimal workflow.
- Guided aircraft into and out of parking positions using hand signals.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Deiced aircraft before takeoff for safety during inclement weather.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Expedited boarding processes for passengers requiring assistance, providing courteous service while ensuring accessibility needs were met.
- Stocked aircraft cabins with necessary equipment and supplies.
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Streamlined ground operations, contributing to overall increase in flight on-time performance.
- Facilitated team-oriented environment, boosting morale and productivity among ramp agents.
- Supported seamless passenger experience by assisting with gate operations and boarding processes when required.
- Leveraged technology to track and manage luggage and cargo more effectively, significantly reducing error rates.
- Improved team response times to incoming aircraft, optimizing use of manpower and resources.
- Collaborated with airline partners to streamline cross-operational procedures, enhancing overall service quality.
- Improved baggage handling processes, significantly reducing instances of lost or mishandled luggage.
- Developed and conducted training sessions for new hires, elevating skill level and knowledge base of ramp crew.
- Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
- Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
- Operated ground support equipment with precision, minimizing wear and tear through proper handling.
- Increased operational efficiency through introduction of more effective scheduling system for ground crew shifts.
- Minimized environmental impact by implementing more sustainable practices in waste management and equipment operation.
- Fostered culture of safety, resulting in fewer workplace accidents and injuries.
- Enhanced security measures for cargo and personnel areas, ensuring strict compliance with regulatory standards.
- Conducted thorough pre-flight checks for cargo and luggage, ensuring compliance with weight and safety regulations.
- Enhanced team coordination by effectively communicating with pilots and ground crew to ensure timely departures.
- Delivered exceptional customer service by promptly addressing and resolving passenger inquiries and concerns regarding luggage.
- Reduced equipment downtime by conducting regular maintenance checks and coordinating repairs as needed.
- Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Strapped items down over protective padding to secure throughout transportation.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Managed warehouse operations and verified proper shipment procedures.
- Moved furniture and boxes using utility dolly and truck ramp.
Event Services Operations
Hershey Entertainment & Resorts Company
2005 - 2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Prepared and maintained ice surface and backstage areas for all Hershey Arena and Giant Center events
- Monitored inventories and operations materials
- Facilitated promotional activities for sports and entertainment events
- Performed daily operational activities for all Hershey Entertainment & Resort venues
- Provided office moving service to Hershey Entertainment & Resort salaried employees
- Operates 26 FT Box Truck
Grounds Maintenance Worker
Hershey Park Stadium
2005 - 2016
- Operated and maintained landscaping tools and equipment for optimal performance.
- Assisted in routine grounds upkeep, ensuring cleanliness and aesthetic appeal of facility.
- Collaborated with team members to execute seasonal planting and maintenance tasks efficiently.
- Implemented safety protocols while performing grounds maintenance duties to minimize hazards.
- Conducted regular inspections of grounds to identify areas requiring attention or improvement.
- Enhanced guest experience through attentive landscaping practices and upkeep of public spaces.
- Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
- Enhanced landscape appearance by trimming trees, bushes, and hedges.
- Assisted in seasonal preparation tasks, such as snow removal or planting new foliage.
- Maintained the health of lawns by applying fertilizers and pesticides as needed.
- Provided excellent customer service when interacting with visitors on-site while addressing concerns related to the property''s appearance or safety features promptly.
- Preserved facility cleanliness with routine trash removal and litter control efforts.
- Reduced safety hazards through effective debris removal and sidewalk repair.
- Collaborated with other staff members to maintain safe, attractive outdoor spaces for public enjoyment.
- Participated in ongoing training opportunities to stay current on industry best practices and improve personal skills in grounds maintenance.
- Helped maintain sports fields, ensuring they were properly marked, groomed, and ready for game day events.
- Evaluated grounds conditions regularly to identify potential issues requiring attention or improvement efforts.
- Facilitated clear communication among team members to ensure smooth project execution across various departments involved in grounds maintenance activities.
- Set up and tore down rental areas for events, opened buildings and grounds and monitored events during guest use.
- Cleared public and private areas of debris before and after events.
- Cut trees and shrubs to shape and maintain landscape.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
School Bus Driver
Derry Township School District
2004 - 2006
- Ensured student safety during transportation by adhering to all traffic regulations and school policies.
- Conducted pre-trip and post-trip vehicle inspections to maintain operational readiness and safety standards.
- Assisted students with boarding and disembarking, providing support for special needs individuals as required.
- Communicated effectively with school staff regarding schedules, route changes, and student needs.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, Pennsylvania and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained Pennsylvania driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Ensured safety of all passengers by meticulously following traffic laws and school policies.
- Enhanced cleanliness and maintenance of bus, contributing to more pleasant journey for students.
- Conducted pre-trip and post-trip inspections of the school bus, documenting any issues and ensuring compliance with regulations.
- Increased awareness of safety protocols among students with engaging and informative presentations at beginning of school year.
- Engaged positively with students and fostered a supportive and respectful atmosphere on the bus.
- Maintained record of impeccable punctuality, ensuring that students arrived at school and home on time.
- Drove bus along assigned route, picking up students.
- Supervised students during loading, unloading and on bus.
- Created and enforced bus rules and kept expectations posted.
- Identified and reported mechanical problems and safety hazards.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Completed logbooks, incident reports and other daily paperwork.
Equipment Operator
Town of Hempstead - Highway Department
2002 - 2004
- Operated heavy machinery for road maintenance, ensuring optimal performance and safety standards.
- Conducted routine inspections on equipment, identifying and addressing maintenance needs proactively.
- Collaborated with team members to complete projects efficiently within established timelines.
- Assisted in training new operators on equipment functionality and safety protocols.
- Monitored worksite conditions, implementing safety measures to reduce risks and enhance crew safety.
- Operate Dump Trucks, Pay Loaders, Bob Cats, Blower, and Chain Saw.
- General road repair, snow, and leaf removal
Sanitation Worker
Sanitary District #6, West Hempstead, NY
1996 - 2002
- Operated sanitation equipment for efficient waste collection and disposal.
- Followed safety protocols to maintain a safe working environment.
- Assisted in routine inspections of sanitation facilities and equipment.
- Sorted and processed recyclables to promote sustainability initiatives.
- Collaborated with team members to enhance operational workflows.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Participated in training sessions to improve sanitation practices and techniques.
- Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
Education
High School Diploma -
H. Frank Carey School
Franklin Square, NY06-1995
Skills
- Workplace safety
- Heavy machinery
- Task delegation
- Scheduling coordination
- Responsible and punctual
- Flexible and adaptable
- Team collaboration
- Landscape equipment operation
- Heavy equipment operation
- Machine safety practices
- Equipment maintenance
- Sod laying
- Tree and shrub planting
- Soil fertilization
- Soil preparation
- Chemical application
- Transplanting and potting plants
- Pruning skills
- Site cleaning and organization
- Lawn care
- Maintaining equipment
- Jobsite safety
Certification
Qualified Storm Water Management Inspector
Best Management Practices - Florida Green Industries
Timeline
Landscaping Crew Supervisor
Village of Royal Palm Beach
2023 - Current
Ramp Agent
Southwest Airlines
2016 - 2023
Event Services Operations
Hershey Entertainment & Resorts Company
2005 - 2016
Grounds Maintenance Worker
Hershey Park Stadium
2005 - 2016
School Bus Driver
Derry Township School District
2004 - 2006
Equipment Operator
Town of Hempstead - Highway Department
2002 - 2004
Sanitation Worker
Sanitary District #6, West Hempstead, NY
1996 - 2002
High School Diploma -
H. Frank Carey School