Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Valentin

Pottstown,PA

Summary

Seasoned professional with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction. Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

8
8
years of professional experience

Work History

Driver

FedEx
Robbinsville, NJ
12.2022 - 08.2024
  • Maintained accurate logs of vehicle inspections and repair status.
  • Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Adhered to company policies and procedures related to safety and security standards.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Reviewed work orders to perform freight movement and deliveries.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.

Delivery Driver

Amazon
King Of Prussia, PA
12.2019 - 09.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Checked tires for proper inflation before leaving on each route.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

Service Technician

Sears Auto Center
Willow Grove, PA
09.2018 - 09.2019
  • Provided technical support to customers over the phone and in person.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Installed new systems according to manufacturer specifications.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Calibrated instruments to maintain accuracy within specified tolerances.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Provided training on the safe usage of equipment when needed.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Examined previously completed work for accuracy.
  • Completed documentation promptly, enabling service requests to be properly recorded and tracked.
  • Logged services performed in service ticket system.

Assistant Store Manager

Valvoline Instant Oil Change
Levittown, PA
11.2016 - 08.2018
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Answered customer questions and addressed problems and complaints in person and via phone.

Education

Some College (No Degree) - Psychology

Community College of Philadelphia
Philadelphia, PA

Skills

  • Passenger Assistance
  • Vehicle Maintenance
  • Vehicle Inspection
  • Daily logging
  • Equipment Operation
  • Appointment Scheduling

References

References available upon request.

Timeline

Driver

FedEx
12.2022 - 08.2024

Delivery Driver

Amazon
12.2019 - 09.2022

Service Technician

Sears Auto Center
09.2018 - 09.2019

Assistant Store Manager

Valvoline Instant Oil Change
11.2016 - 08.2018

Some College (No Degree) - Psychology

Community College of Philadelphia
Michael Valentin