Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Valenzuela

Hackensack,NJ

Summary

Professional leader with substantial experience in managing and developing healthcare units. Strong emphasis on team collaboration and achieving tangible results, adaptable to changing needs. Proven skills in staff supervision, operational oversight, and patient care standards. Known for reliability, strategic planning, and effective communication.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Unit Manager

CareOne Wellington
05.2022 - Current
  • Evaluating and adjusting treatment plans based on patient condition
  • Ensuring their unit meets federal, state and company guidelines
  • Completing admission and discharge forms
  • Maintained adequate stock of medications, supplies and equipment to meet patient needs.
  • Delivering hands-on care and medication administration as needed
  • Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
  • Communicating procedural issues with the director of nursing and working to correct them
  • Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
  • Acting as a liaison between patients' families and healthcare staff
  • Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
  • Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
  • Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
  • Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
  • Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
  • Maintained weekly wound rounds notes, orders, and careplans.

Staff Nurse

CareOne Wellington
01.2020 - 05.2022
  • Assess patients' health status and develop care plans to meet their individual needs
  • Administer medications and treatments as prescribed by physicians
  • Monitor and record patients' vital signs, progress, and response to treatments
  • Communicate with patients, families, and healthcare providers to ensure coordinated and comprehensive care
  • Provide emotional support and education to patients and their families
  • Assist with procedures and surgeries as needed
  • Maintain accurate and up-to-date medical records and documentation
  • Stay current with advances in healthcare and nursing practices

Test Technician

Kulite Semiconductor
08.2018 - 01.2021
  • Perform all steps of testing, buffing, cleaning and final assembly of pressure transducers
  • Performed the use of power supplies, potting, epoxy, RTV and use of complex electronic equipment
  • Testing products for safety capacities, compliance, and performance
  • Examining and investigating specific aspects and components of products in question
  • Compiling reports on findings and testing data gathered
  • Implementing changes in testing protocols as required
  • Reporting any issues through the appropriate channels

Loan Processor / Compliance Clerk

1st 2nd Mortgage Co., of NJ, Inc.
12.2012 - 08.2018
  • Contact borrower/s for any missing information to complete the application
  • Data entry duties using Encompass
  • Order Verification of employment via phone and/or Encompass
  • Order SSA, 4506-T, Name searches
  • Requests Payoff, VOM, VOD
  • Submit loans through DU and LP
  • Submit loans through Contract Underwriting third party companies
  • Satisfy conditions delegated by head processor/Underwriter
  • Registering new company state licenses in compliance with state regulations
  • Updating existing state licensing annually for renewals
  • Sponsoring new Loan Officers through the National Mortgage Licensing System (NMLS)
  • Checking NMLS daily for any company state specific compliance issues
  • Contribute and submit annual reports for production and servicing volume per licensed state via SAP Crystal Reports and Residential Mortgage Servicing Software - FICS with our Servicing and Accounting Department
  • Fulfilling correspondent application guidelines and annual renewals as delegated by the Vice President of the company
  • Assist in State Audits as delegated by the company Vice President
  • Experience in Mortgage Electronic Registration System (MERS)
  • Provided weekly report for Paid in Full loans
  • (PIF)
  • Transfer rights to corresponding investors

Pharmacy Technician

CVS Pharmacy
05.2011 - 12.2013
  • Responsibilities included counting the prescribed number of tablets, entering prescription information into the computer to produce labels and overseeing workers' compensation reimbursements
  • Ensured HIPAA compliance
  • Ensured drug refills and provided detailed prescription information to pharmacies
  • Cleaned and sterilized instruments and disposed of contaminated supplies
  • Multi-tasked general duties such as answering multiple telephone lines, taking in orders, filling out prescriptions and mailing monthly invoice statements to patients
  • Performed monthly inventory and maintained medical supply counts
  • Earned pharmacy technician certification

Education

High School Diploma -

Lodi High School
Lodi, NJ

General Science Courses

Bergen Community College
Paramus, NJ

Holy Name Hospital School of Nursing
Teaneck, NJ

Skills

  • Knowledge of medical terminology
  • Efficiency in Dynamic Work Settings
  • Quick Adaptation Skills
  • Ability to manage priorities
  • Ability to coordinate with different departments
  • Strong communications skills
  • Attention to details
  • Infection control
  • Behavioral management
  • Staff training

Certification

  • New Jersey Public Notary, 50072347, 11/01/22
  • BLS Certification, 215415614923, 09/01/25

Timeline

Unit Manager

CareOne Wellington
05.2022 - Current

Staff Nurse

CareOne Wellington
01.2020 - 05.2022

Test Technician

Kulite Semiconductor
08.2018 - 01.2021

Loan Processor / Compliance Clerk

1st 2nd Mortgage Co., of NJ, Inc.
12.2012 - 08.2018

Pharmacy Technician

CVS Pharmacy
05.2011 - 12.2013

General Science Courses

Bergen Community College

High School Diploma -

Lodi High School

Holy Name Hospital School of Nursing
Michael Valenzuela