Professional leader with substantial experience in managing and developing healthcare units. Strong emphasis on team collaboration and achieving tangible results, adaptable to changing needs. Proven skills in staff supervision, operational oversight, and patient care standards. Known for reliability, strategic planning, and effective communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Unit Manager
CareOne Wellington
05.2022 - Current
Evaluating and adjusting treatment plans based on patient condition
Ensuring their unit meets federal, state and company guidelines
Completing admission and discharge forms
Maintained adequate stock of medications, supplies and equipment to meet patient needs.
Delivering hands-on care and medication administration as needed
Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
Communicating procedural issues with the director of nursing and working to correct them
Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
Acting as a liaison between patients' families and healthcare staff
Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
Maintained weekly wound rounds notes, orders, and careplans.
Staff Nurse
CareOne Wellington
01.2020 - 05.2022
Assess patients' health status and develop care plans to meet their individual needs
Administer medications and treatments as prescribed by physicians
Monitor and record patients' vital signs, progress, and response to treatments
Communicate with patients, families, and healthcare providers to ensure coordinated and comprehensive care
Provide emotional support and education to patients and their families
Assist with procedures and surgeries as needed
Maintain accurate and up-to-date medical records and documentation
Stay current with advances in healthcare and nursing practices
Test Technician
Kulite Semiconductor
08.2018 - 01.2021
Perform all steps of testing, buffing, cleaning and final assembly of pressure transducers
Performed the use of power supplies, potting, epoxy, RTV and use of complex electronic equipment
Testing products for safety capacities, compliance, and performance
Examining and investigating specific aspects and components of products in question
Compiling reports on findings and testing data gathered
Implementing changes in testing protocols as required
Reporting any issues through the appropriate channels
Loan Processor / Compliance Clerk
1st 2nd Mortgage Co., of NJ, Inc.
12.2012 - 08.2018
Contact borrower/s for any missing information to complete the application
Data entry duties using Encompass
Order Verification of employment via phone and/or Encompass
Order SSA, 4506-T, Name searches
Requests Payoff, VOM, VOD
Submit loans through DU and LP
Submit loans through Contract Underwriting third party companies
Satisfy conditions delegated by head processor/Underwriter
Registering new company state licenses in compliance with state regulations
Updating existing state licensing annually for renewals
Sponsoring new Loan Officers through the National Mortgage Licensing System (NMLS)
Checking NMLS daily for any company state specific compliance issues
Contribute and submit annual reports for production and servicing volume per licensed state via SAP Crystal Reports and Residential Mortgage Servicing Software - FICS with our Servicing and Accounting Department
Fulfilling correspondent application guidelines and annual renewals as delegated by the Vice President of the company
Assist in State Audits as delegated by the company Vice President
Experience in Mortgage Electronic Registration System (MERS)
Provided weekly report for Paid in Full loans
(PIF)
Transfer rights to corresponding investors
Pharmacy Technician
CVS Pharmacy
05.2011 - 12.2013
Responsibilities included counting the prescribed number of tablets, entering prescription information into the computer to produce labels and overseeing workers' compensation reimbursements
Ensured HIPAA compliance
Ensured drug refills and provided detailed prescription information to pharmacies
Cleaned and sterilized instruments and disposed of contaminated supplies
Multi-tasked general duties such as answering multiple telephone lines, taking in orders, filling out prescriptions and mailing monthly invoice statements to patients
Performed monthly inventory and maintained medical supply counts