Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Michael Vang

Saint Johns,MI

Summary

Visionary leader with proven track record in steering organizations toward success through strategic planning and effective management. Skilled in building cohesive teams, driving innovation, and enhancing operational efficiency to achieve business objectives. Demonstrated ability to transform challenges into opportunities, resulting in significant impact on company growth and profitability.

Overview

24
24
years of professional experience

Work History

Executive Director and Public Relations Officer

SGU VETERANS AND FAMILIES OF MICHIGAN
Lansing, MI
08.2023 - Current
  • Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
  • Secured funding from public and private sources through grant writing activities or other fundraising efforts.
  • Recruited, hired, and trained employees on operations and performance expectations.
  • Develop and implement strategic plans that align with the organization's mission and vision. Oversee daily operations, make policy updates, and plan strategic decisions.
  • Work with the Board of Directors to determine short-term and long-term goals.
  • Lead fundraising and development efforts to secure sufficient funds for the organization’s operations.
  • Build alliances and partnerships with other organizations and government resources to assist veterans and their families.

Business Strategy Manager

Ford Motor Company
Dearborn, MI
01.2022 - 08.2023
  • Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods, and team functions.
  • Provided guidance on strategic decisions by analyzing relevant data points.
  • Conducted market research to identify industry trends, competitors' activities, customer needs, and potential growth opportunities.
  • Developed presentations summarizing key findings from the business strategy projects.
  • Analyzed existing business operations, identified areas of improvement, and developed new processes for increased efficiency.
  • Worked closely with IT teams to develop technology solutions that enhance operational effectiveness.
  • Facilitated workshops related to business strategy development among cross-functional teams.
  • Established KPIs for measuring success of specific initiatives.
  • Developed and implemented short-term and long-term business strategies to achieve organizational objectives.
  • Coordinated with internal stakeholders such as departments heads and senior executives to ensure alignment with the organization's strategy.
  • Organized brainstorming sessions amongst team members in order to generate innovative ideas for improving organizational performance.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated with external vendors or consultants when necessary to build capacity in certain areas of expertise.
  • Conducted extensive research on industry best practices and developed strategies to optimize operations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Communicated regularly with executive leadership team regarding progress updates on initiatives.
  • Maintained relationships with key stakeholders including customers, partners, investors, suppliers.
  • Delegated work to staff, setting priorities and goals.
  • Led cross-functional teams in creating innovative solutions to complex problems.
  • Developed and implemented a comprehensive organizational strategy to drive business growth.

Product Owner

Ford Motor Company
Taylor , MI
04.2020 - 12.2022
  • Sourced external partners and collaborators who can contribute towards successful completion of projects.
  • Supported senior management in developing business plans for new products and services.
  • Conducted market research to identify trends, opportunities, and challenges within the industry.
  • Collaborated with cross-functional teams to ensure product features are delivered on time and meet quality standards.
  • Prioritized and managed product backlog to maximize value and align with stakeholder expectations.
  • Created user stories, acceptance criteria, wireframes, and prototypes for new products.
  • Conducted market research to identify user needs and incorporate feedback into product development.
  • Championed Agile and Scrum methodologies to promote a culture of rapid iteration and feedback.
  • Defined user personas and user stories to guide product development and ensure user-centric design.
  • Coordinated with marketing and sales teams to develop go-to-market strategies and support product launches.
  • Partnered with UX and UI teams to design intuitive interfaces that increased customer satisfaction ratings.
  • Established KPIs to measure product success and inform future development priorities.
  • Created and delivered presentations to communicate product strategy and progress to senior management and external partners.
  • Delivered marketing strategy updates to upper-level management.
  • Developed product strategy and roadmap to ensure customer needs were met.
  • Oversaw product lifecycle from conception to launch, including beta testing and post-launch analysis.
  • Managed pre-production and production product deployments.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Managed sprints and releases while tracking progress against goals.
  • Collected and analyzed market research data for use in forecasting.
  • Participated in ideation workshops with other Product Owners in order to generate innovative ideas.
  • Led agile ceremonies including sprint planning, reviews, and retrospectives to ensure team alignment and continuous improvement.
  • Developed and maintained relationships with key customers to gather feedback and foster loyalty.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Developed and implemented innovative strategies to increase efficiency in the workflow process.
  • Delegated work to staff, setting priorities and goals.
  • Identified key stakeholders involved in the innovation process and built relationships with them.
  • Collaborated with other departments to ensure successful implementation of initiatives.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Worked with cross-functional teams to achieve goals.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Change Management Consultant

Ford Motor Company
Allen Park, MI
12.2015 - 04.2020
  • Implemented quality control measures to uphold company standards.
  • Crafted successful messages to support large-scale, enterprise-wide changes.
  • Advised senior executives on making strategic decisions related to organizational transformation projects.
  • Facilitated meetings between stakeholders affected by a change initiative in order to gain consensus on proposed solutions.
  • Developed and implemented change management plans to ensure successful transition of new processes, systems and technologies.
  • Created training programs to support organizational changes involving employees' day-to-day operations.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Assisted in creating policies that would enable smoother transitions when introducing new procedures or technologies into the workplace.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Identified stakeholders impacted by changes and created effective communication strategies for each group.
  • Prepared presentations summarizing findings from research conducted into various aspects of the company's change management process.
  • Proposed innovative ideas that could improve efficiency while minimizing disruption caused by implementing changes.
  • Analyzed organizational data to identify areas of improvement in current change management practices.
  • Provided ongoing coaching and mentoring services designed to help staff adjust quickly and effectively when faced with sudden shifts in their roles or responsibilities due to changing circumstances.
  • Assessed employee resistance to change initiatives and developed strategies for overcoming obstacles.
  • Developed change management plans minimizing employee resistance and accelerating adoption.
  • Worked closely with IT department to develop comprehensive testing protocols prior to launching new systems or applications.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Collaborated with senior leadership team to define goals, objectives and timelines associated with planned changes.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Created training materials and facilitated workshops to ensure employees were adequately prepared for upcoming changes.
  • Developed evaluation criteria, metrics, surveys and feedback mechanisms to measure success of change initiatives.
  • Designed risk mitigation plans for potential sources of disruption during transition period.

Plant IT Engineer

Ford Motor Company
Flat Rock, MI
11.2013 - 12.2015
  • Provided technical support for LANs, WANs, network segments, Internet connections, and intranet systems.
  • Completed scheduled services and installations, preventive maintenance and calibration.
  • Participated in meetings with vendors regarding purchase of new IT products or services.
  • Designed Standard Operating Procedure (SOP) for integration of new systems and software, streamlining change management through consistent task replication.
  • Monitored system performance to ensure availability of all services to users.
  • Deployed anti-malware solutions across the enterprise environment to protect against viruses and malicious attacks.
  • Configured, monitored and maintained email applications or virus protection software.
  • Increased system security and performance with proactive changes.
  • Implemented and managed VPNs, enabling secure remote access for employees.
  • Resolved complex technical problems within established service level agreements.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Managed and maintained servers across multiple platforms, ensuring high availability and performance.
  • Ensured compliance with IT policies and regulatory requirements, conducting regular audits and assessments.
  • Collaborated with IT teams to design and improve the network architecture, enhancing overall performance and reliability.
  • Participated in the planning and execution of IT infrastructure projects, meeting deadlines and budget requirements.
  • Oversaw storage management, data migration, backups and drive replacements.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Manufacturing Plant IT Support

Chrysler
Warren , MI
12.2012 - 11.2013
  • Participated in disaster recovery planning, implementation, and testing to ensure business continuity.
  • Provided technical support and guidance to users and junior network engineers, enhancing team knowledge and efficiency.
  • Conducted regular network performance tests and monitoring to ensure high availability and reliability.
  • Administered network policies, procedures, and standards to align with organizational goals and security requirements.
  • Configured, monitored, maintained and troubleshot LAN and WAN networks.
  • Provided technical support for users experiencing connectivity issues or other problems related to their workstations or laptops.
  • Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
  • Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
  • Coordinated with vendors and service providers to ensure timely delivery and setup of network equipment and services.
  • Managed Cisco routers, switches, firewalls and wireless access points.
  • Employed firewalls and VPNs to safeguard network security.
  • Implemented new technologies such as VoIP, Video Conferencing in order to improve communication within the organization.
  • Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
  • Replaced faulty or damaged network hardware components to improve performance.
  • Resolved complex technical issues related to networking technologies such as DNS, DHCP, TCP and IP.
  • Optimized network performance through ongoing tuning, hardware upgrades, and bandwidth optimization techniques.
  • Collaborated with cross-functional teams to support network infrastructure for critical projects and initiatives.
  • Designed, implemented, and maintained local area networks (LANs) and wide area networks (WANs) across multiple locations.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Trained team members and users in newly implemented and emerging technology to enhance business productivity.
  • Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
  • Conducted regular security audits to identify any vulnerabilities or threats on the network.
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
  • Led the deployment of VoIP (Voice over IP) solutions to enhance communication capabilities while reducing operational costs.

Plant Superintendent

Faurecia
Lansing, MI
06.2011 - 12.2012
  • Provided training and guidance to staff on proper operating procedures and techniques.
  • Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
  • Monitored progress against established objectives for all areas of the plant's operations.
  • Collaborated with engineering team and other departments to maximize productivity.
  • Supervised and coordinated the daily operations of the plant, including production, maintenance and quality control.
  • Scheduled regular maintenance checks on machinery according to manufacturer specifications.
  • Ensured compliance with safety regulations to minimize workplace hazards and accidents.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Started up, shut down and checked water and wastewater treatment processes.
  • Lead professional development programs for assembly and operator staff.
  • Conducted regular inspections of equipment and facilities to ensure optimal functioning.
  • Developed policies related to safety, employee relations, and quality assurance.
  • Maintained tough quality standards for production processes and final products.
  • Conducted regular safety audits to identify potential hazards or risks within working environment.
  • Organized team building activities to foster a positive work environment among employees.
  • Promoted safety culture and kept operations in compliance with regulations.
  • Monitored employee performances and motivated team members on day-to-day basis by delivering positive reinforcement.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Planned and developed new operation processes to innovate and stay competitive.
  • Resolved employee issues or grievances related to safety, productivity, or morale issues.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Directed daily production operations to ensure efficient and cost-effective workflow.
  • Developed and implemented safety policies and procedures in compliance with OSHA regulations.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.

Shift Leader

Bridgewater Interiors
Lansing , MI
10.2006 - 07.2007
  • Worked closely with supervisors from other shifts to ensure smooth transitions during shift changes.
  • Ordered supplies as required ensuring adequate stock is available at all times.
  • Investigated any accidents or incidents that occurred during shifts, documenting findings in order to take corrective action.
  • Provided technical support when troubleshooting operational issues on machines or equipment.
  • Used daily system logs to document production information, discussing issues with management.
  • Implemented process improvements to reduce waste and increase efficiency across the facility.
  • Monitored employee performance metrics such as output rates, scrap rates, and absenteeism, making necessary adjustments when needed.
  • Recognized high-performing employees through rewards or other incentives.
  • Analyzed data from daily reports to identify areas of improvement in productivity or quality assurance practices.
  • Established work standards for the team, setting goals and tracking progress towards those goals.
  • Developed contingency plans for unforeseen circumstances that could interrupt normal operations.
  • Scheduled routine maintenance on equipment and machinery to prevent downtime and costly repairs.
  • Communicated effectively with other departments within the organization regarding supply needs or timelines.
  • Trained new employees on job duties and safety procedures.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Built strong operational teams to meet process and production demands.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.

Plant Operations Manager

Lear Corporation
Mason, MI
05.2003 - 10.2006
  • Formed and sustained strategic relationships with clients.
  • Oversaw inventory control system to ensure adequate supplies were available.
  • Adjusted and improved processes to maximize efficiency.
  • Established key performance indicators to monitor progress towards goals.
  • Collaborated with vendors to maintain optimal levels of inventory management practices.
  • Developed preventative maintenance program for plant operations.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Ensured compliance with all local, state, and federal regulations regarding plant operations.
  • Increased plant safety by implementing proactive strategies and well-structured training.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Organized team meetings to discuss operational issues or changes in procedure.
  • Monitored daily operations of the plant, ensuring safety protocols were followed.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Identified and implemented process improvements to increase production efficiency.
  • Prepared monthly reports on operational performance indicators.
  • Supported departments in successfully utilizing available labor, materials and equipment resources for production.
  • Oversaw employees and related programs to maximize team productivity and facility output.
  • Developed strategic programs and devised key plans that affected the direction of the business.
  • Coordinated with engineering teams to develop new processes for better quality assurance.
  • Analyzed data from factory automation systems to identify areas of improvement in production line efficiency.
  • Trained new staff on proper safety procedures and use of equipment.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.

IT Administrator

Valeo Climate Control
Auburn Hills, MI
02.2001 - 04.2003
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Developed policies and procedures related to computer security measures.
  • Resolved software-related issues by performing troubleshooting steps or escalating them to vendors for resolution.
  • Implemented and managed cloud services and solutions, facilitating remote access and collaboration.
  • Facilitated the migration of systems and data, minimizing downtime and data loss.
  • Monitored network performance to determine adjustments needed.
  • Troubleshot network connectivity problems between remote sites and headquarters.
  • Configured VPN tunnels between remote sites for secure communication over public networks.
  • Developed and enforced IT policies and procedures, aligning with industry best practices.
  • Configured Windows Server roles such as DHCP, DNS, IIS, Hyper-V.
  • Diagnosed, troubleshot and resolved hardware and system problems.
  • Administered email systems, ensuring efficient and secure communication.
  • Provided technical support and guidance to users, resolving tickets monthly.
  • Maintained the organization's network infrastructure including routers, switches, firewalls, and wireless access points.
  • Assisted with the installation of new applications on workstations and servers.
  • Coordinated the installation and configuration of hardware and software, enhancing system performance.
  • Configured, monitored and maintained email applications or virus protection software.
  • Provided technical guidance to staff members regarding best practices in IT operations.
  • Trained staff on new technologies and systems, enhancing team skills and productivity.
  • Oversaw the administration of servers, including updates and patches, to maintain system security.
  • Configured and maintained firewalls and intrusion detection systems to protect network infrastructure.
  • Managed virtual machines running on Hyper-V platform including creating snapshots for quick recovery from errors or failures.
  • Managed IT asset inventory, ensuring accurate tracking and compliance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

DOCTORAL OF MANAGEMENT - Organizational Development And Change Management

Colorado Technical University
Colorado Springs, CO
06-2019

Master of Science - Information Security Management

Colorado Technical University
Colorado Springs, CO
06-2005

Bachelor of Science - System Analyst/Application Development

Davenport University
Lansing, MI
06-2003

Skills

  • Strategic planning and execution
  • Qualitative research
  • Quantitative skills
  • Market research and analysist
  • Team leadership and development
  • Team building and motivation
  • Project development
  • Jira, Atlassian, Rally, MS Project
  • Business development strategy
  • Google cloud platform experience
  • Microsoft power BI
  • Microsoft Azure
  • Project management
  • Continuous improvement
  • Organizational development
  • Learning management systems
  • Employee engagement
  • E-learning strategies
  • Corporate strategy
  • Teamwork and collaboration

Languages

English
Professional
Hmong
Professional

Timeline

Executive Director and Public Relations Officer

SGU VETERANS AND FAMILIES OF MICHIGAN
08.2023 - Current

Business Strategy Manager

Ford Motor Company
01.2022 - 08.2023

Product Owner

Ford Motor Company
04.2020 - 12.2022

Change Management Consultant

Ford Motor Company
12.2015 - 04.2020

Plant IT Engineer

Ford Motor Company
11.2013 - 12.2015

Manufacturing Plant IT Support

Chrysler
12.2012 - 11.2013

Plant Superintendent

Faurecia
06.2011 - 12.2012

Shift Leader

Bridgewater Interiors
10.2006 - 07.2007

Plant Operations Manager

Lear Corporation
05.2003 - 10.2006

IT Administrator

Valeo Climate Control
02.2001 - 04.2003

DOCTORAL OF MANAGEMENT - Organizational Development And Change Management

Colorado Technical University

Master of Science - Information Security Management

Colorado Technical University

Bachelor of Science - System Analyst/Application Development

Davenport University

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Michael Vang