Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Van Wagenen

Kimberly,ID

Summary

Professional Continuous Improvement Manager offering 3 years of experience managing improvement process programs. Successful in identifying problems to develop targeted solutions and implement employee training using lean principles. Focused on developing value stream mapping to analyze production and improve workflow processes. Expert in identifying risks and developing solutions that reduce chances of potential issues.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse and Continuous Improvement Manager

Darigold
03.2021 - 06.2023
  • Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
  • Implemented lean production methods to reduce waste by $350,000.
  • Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Monitored staff organization and suggested improvements to daily functionality.

Senior Finance Clerk

Darigold
02.2020 - 03.2021
  • Documented financial data, files and records for contracted vendors.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Prepared logical and accessible reports to support financial forecasting.
  • Supported budget preparation and management for special projects.

Forklift Operator

Darigold
11.2018 - 02.2020
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Billing Manager

Conservice
07.2017 - 08.2018
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Worked with customers to develop payment plans and bring accounts current.
  • Performed testing for billing modules, enhancing new functionality and process improvements.
  • Complied with established internal controls and policies.

Heavy Machine Operator

Aardema Dairy
02.2017 - 07.2017
  • Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
  • Removed debris such as brush and stumps to clear work areas.

Customer Service Specialist

Mountain West Farm Bureau Insurance
10.2015 - 04.2017
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Prepared digital files, physical documents and work requests in compliance with company guidelines.
  • Transmitted documents, organized revisions and tracked changes.

Education

Bachelor of Arts - Political Science

University of Wyoming
Laramie, WY
03.2015

Skills

  • Product Availability
  • Continuous Improvement Strategies
  • Corrective Actions
  • Write Reports
  • Training Employees
  • Customer Accounts Management
  • Optimal Inventory Levels
  • Purchase Requisitions Processing

Certification

  • Certified Forklift Trainer, Darigold - 3 Years

Timeline

Warehouse and Continuous Improvement Manager

Darigold
03.2021 - 06.2023

Senior Finance Clerk

Darigold
02.2020 - 03.2021

Forklift Operator

Darigold
11.2018 - 02.2020

Billing Manager

Conservice
07.2017 - 08.2018

Heavy Machine Operator

Aardema Dairy
02.2017 - 07.2017

Customer Service Specialist

Mountain West Farm Bureau Insurance
10.2015 - 04.2017

Bachelor of Arts - Political Science

University of Wyoming

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Michael Van Wagenen