Summary
Overview
Work History
Education
Skills
Certification
143 EDGE TRAINING CREDENTIALS
Timeline
OfficeManager
MICHAEL VARICE

MICHAEL VARICE

Cleveland,OH

Summary

Proven leader and adept communicator, I significantly enhanced staff competency levels at Allied Universal Security Services through comprehensive training programs. My expertise in problem-solving and staff development, coupled with a knack for fostering collaborative environments, drove operational excellence and improved company performance.

Personable and adaptable with knack for coordinating and leading teams in dynamic environments. Possesses foundational knowledge in logistics and team management, coupled with strong problem-solving and organizational skills. Dedicated to optimizing processes and enhancing team performance to achieve outstanding results.

Offering solid foundation in team collaboration and problem-solving, eager to learn and grow within supervisory role. Delivers proactive leadership and effective communication, ensuring smooth operations and team cohesion. Ready to use and develop skills in conflict resolution and process optimization in [Desired Position] role.

Experienced with team leadership, ensuring efficient and effective operations. Utilizes adaptive strategies to meet evolving challenges. Track record of promoting team synergy and maintaining high standards.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Flex Supervisor

Allied Universal Security Services
06.2024 - Current
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
  • Implemented a comprehensive training program that led to a significant increase in staff competency levels.
  • Promoted open lines of communication among team members, leading to enhanced collaboration and problem-solving abilities.
  • Collaborated with cross-functional teams to achieve company objectives and improve overall performance.
  • Assisted other departments as needed to maintain smooth operations across all areas of the company.
  • Mentored new employees, providing guidance on company policies, procedures, and best practices.
  • Addressed employee concerns promptly, fostering a positive work environment that encouraged growth and development.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.

Security Console Operator

Haggen Properties
12.2020 - 07.2022
  • Contributed to a secure facility by conducting thorough background checks on all personnel requesting access.
  • Fostered a positive work environment among team members by addressing any concerns promptly and advocating for their well-being within the organization.
  • Conducted routine inspections of physical security measures, making recommendations for improvements where necessary.
  • Streamlined security operations by maintaining the organization''s key control system and updating access codes regularly.
  • Enhanced security by monitoring and controlling access to facilities and responding to emergencies promptly.
  • Optimized the use of security resources by assessing current and future needs and providing recommendations for adjustments to staffing levels or equipment procurement.
  • Supported incident management processes by documenting events accurately in the security database for further analysis or legal proceedings.
  • Maintained an efficient security console by keeping accurate records of visitors, deliveries, and other activity logs.
  • Ensured a safe environment by performing regular security checks and identifying potential risks.
  • Maximized efficiency of daily operations by creating detailed shift reports highlighting significant activities during each watch period for review by management.
  • Improved response time to incidents by maintaining open communication with law enforcement agencies and emergency services.
  • Assisted in the development of emergency response plans, ensuring preparedness for various scenarios such as natural disasters or active shooter situations.
  • Minimized loss prevention through effective surveillance, thorough reporting, and diligent follow-up on identified issues.
  • Cultivated strong relationships with local first responders, facilitating rapid assistance when required during emergency situations at the facility.
  • Promoted a culture of safety within the organization through regular communication of relevant policies, procedures, and best practices related to workplace security.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Monitored employee activities, confirming compliance with security regulations.
  • Contacted law enforcement in case of unauthorized persons, documents, and materials.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Education

High School Diploma -

PONTIAC NORTHERN HIGH
Pontiac, MI
06-1993

Skills

  • Employee training
  • Scheduling coordination
  • Staff development
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Computer skills
  • Team collaboration
  • Organizational skills
  • Customer relations
  • Professional and courteous
  • Verbal and written communication
  • Adaptability and flexibility
  • Team leadership
  • Decision-making
  • Problem resolution
  • Task prioritization
  • Conflict resolution
  • Training and development
  • Staff training
  • Professional demeanor

Certification

  • Site Supervisor Heliaus Training
  • Working Across Cultures Training
  • Age Bias-Cross Generational Working Training
  • Communicating With Young Adults (SSO)
  • Principles Leadership
  • 5 Scheduling Tips For Time Management
  • Use Of Force
  • Avoid Use Of Force
  • The Rights Of People
  • CA Continuing Education Training
  • Work Safe
  • 2023 Code Of Ethics and Business Conduct Guidelines Annual Refresher
  • Interpersonal Communications
  • SAR Suspicious Activity Reporting
  • Note Taking and Report Writing
  • Importance Of Documentation
  • Legal Aspects Of Private Security
  • CPR/AED Certification
  • First Aid Certification

143 EDGE TRAINING CREDENTIALS

I have thoroughly trained in vast  aspects of " Edge Training credentials" Excellence in Diversity, Equity,and Gender Equality. I have acquired  in my four years of Security experience Supervisor and Management skills.

Timeline

Flex Supervisor

Allied Universal Security Services
06.2024 - Current

Security Console Operator

Haggen Properties
12.2020 - 07.2022

High School Diploma -

PONTIAC NORTHERN HIGH
MICHAEL VARICE