Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Michael Vause

Georgetown,SC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Always works to drive A positive value driven culture.

Overview

38
38
years of professional experience

Work History

Operator

International Paper
Georgetown, SC
08.2007 - Current
  • Assisted with troubleshooting technical problems related to computer systems or other equipment. Trained new team members.
  • Maintained communication with truck drivers regarding arrival times, paperwork requirements, and product availability.
  • Communicated with management about any issues or problems that arose during operations.
  • Reported any incidents or accidents immediately to leadership.
  • Prepared shipping documents including bills of lading and invoices.
  • Verified and weighed incoming shipments of raw materials.
  • Inspected material for quality, quantity, and condition prior to loading or unloading.
  • Performed regular maintenance checks on equipment such as scales, computers, printers.
  • Provided assistance in filling out necessary paperwork related to shipments.
  • Ensured that all safety standards were met while operating machinery or handling materials.
  • Adhered strictly to company policies at all times.
  • Conducted weekly inspections of the premises for cleanliness and orderliness.

Warehouse Operator

International Paper
Georgetown, SC
08.2007 - Current
  • Maintained a clean work area in all areas.
  • Managed weekly cycle counts to ensure accurate inventory levels are maintained.
  • Performed daily cycle counts to ensure accuracy of inventory records.
  • Ensured compliance with company policies regarding proper storage of hazardous materials.
  • Operated forklift to move materials around the warehouse safely.
  • Assisted in training new employees on warehouse operations procedures.
  • Followed safety guidelines while operating machinery in the facility.
  • Organized materials on pallets according to size, weight, and type of item.
  • Received and processed incoming orders, ensuring accuracy of information.
  • Assisted with unloading trucks using appropriate equipment as needed.
  • Organized warehouse racks to ensure efficient storage of goods.
  • Cross-checked order forms against actual products received or sent out for accuracy.
  • Provided training for new staff members on safe handling procedures.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Assisted in developing strategies for improving efficiency of daily operations.
  • Packed goods for shipment, including labeling boxes and preparing shipping documents.
  • Inspected and moved products to designated areas in warehouse.
  • Operated forklift and other equipment to move pallets around between warehouse locations and transport trucks.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Trained new employees regarding warehouse procedures and standards.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Traced missing material and shipments through vendor and customer communications.

Production Worker

Georgetown Steel
Georgetown, SC
04.1997 - 08.2007
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Met or exceeded target for on-time customer shipments.
  • Inspected finished products for quality and adherence to customer specifications.
  • Communicated with team members regarding tasks assigned during shift.
  • Identified defective parts or components and removed them from production line.
  • Monitored production line operations to ensure efficiency and accuracy.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Hand-assembled needed parts with bolts and screws.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Manager's Assistant

Food Lion
Myrtle Beach, SC
04.1987 - 03.1996
  • Helped increase company profitability through customer relationship development, community involvement and marketing campaigns.
  • Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
  • Assigned tasks to associates to fit skill level and maximize team performance.
  • Assisted with onboarding new employees by providing orientation materials and training resources.
  • Assisted with revenue and profitability improvements, advertising, sales and human resources initiatives.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Maintained inventory of and placed orders when necessary.
  • Conducted inside training sessions to educate employees on products and company policies.
  • Utilized company reports to analyze sales, gross profit and inventory activity.
  • Ensured compliance with company policies.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory to ensure product were available when needed.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

Georgetown High
Georgetown, SC
05-1985

Skills

  • Ensuring accurate weighing
  • Material processing
  • Inspections and quality assurance
  • Shipping documentation
  • Scale calibration
  • Equipment inspection
  • Safety procedures
  • Maintenance and troubleshooting
  • Time management
  • Data entry
  • Helps build a positive team culture

Affiliations

Family and friends

References

References available upon request.

Timeline

Operator

International Paper
08.2007 - Current

Warehouse Operator

International Paper
08.2007 - Current

Production Worker

Georgetown Steel
04.1997 - 08.2007

Manager's Assistant

Food Lion
04.1987 - 03.1996

High School Diploma -

Georgetown High

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Michael Vause