Michael Vedenoff
Customer Service Specialist / Sales
Tujunga,CA
Summary
To bring outstanding interpersonal skills, individual member of a team effort, and strong work ethics to a add to a positive professional working environment; with strengths in new account acquisition, customer service and client retention. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
31
31
years of professional experience
Work History
Liquor Clerk
Vons
Montrose, CA
12.2022 - Current
- Responhsible for the ordering and stocking of the wine/Liquor dept
- As well as assisting customers as needed.
Owner, Personal Assistant Services
Associated Services 247
Huntington Beach, CA
09.2003 - 07.2015
- Responsible for a variety of duties unique to each client including but not limited to handling many personal matters.
- The job required that the ability to adapt to changing circumstances, and react with the client's best interest in mind
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Displayed absolute discretion at handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
Outside Sales
Mastercraft Painting
Irvine, CA
06.2003 - 08.2003
- Responsibilities included the Estimation/sale of residential interior/exterior painting service with a warranty backed by the Mastercraft/Sears name
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Presented professional image consistent with company's brand values.
Inside Sales / Account Manager
C3I, Inc
Anaheim, CA
05.1995 - 04.2003
- Responsibilities included acquiring new retail/wholesale/ var clients and vendors of personal computer parts and peripherals as well as maintaining current customer accounts, customer support, RMA of defective products, attending vendor/distributor showcases to source new product lines, attending seminars and training classes to stay up to date with current technology products.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Managed book of business with over 80 regular customers across multiple product lines.
- Maintained current knowledge of product lines by attending regular technical and sales training sessions.
- Updated accounts and maintained long-term relationships with clients.
Sales Assistant
Infralink Printer Group
Yorba Linda, CA
03.1993 - 09.1994
- Responsibilities included support to the sales department
- Many administrative duties such as fielding incoming calls through the main line, shipping details, processing sales orders and liquidating overstock items
- Job also required positive customer service skills , product troubleshooting, and client retention.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Medical
Southern California Health Institute
N. Hollywood, CA 01.2021 - Current
No Degree - General Studies, Import/ Export
Fullerton Community College
Fullerton, CA 05.2001 - 05.1988
High School Diploma -
El Dorado High School
Placentia, CA 09.1985 - 06.1986
Skills
Cold Callingundefined
Additional Information
- Authorized to work in the US for any employer
Timeline
Liquor Clerk
Vons
12.2022 - Current
Medical
Southern California Health Institute
01.2021 - Current
Owner, Personal Assistant Services
Associated Services 247
09.2003 - 07.2015
Outside Sales
Mastercraft Painting
06.2003 - 08.2003
No Degree - General Studies, Import/ Export
Fullerton Community College
05.2001 - 05.1988
Inside Sales / Account Manager
C3I, Inc
05.1995 - 04.2003
Sales Assistant
Infralink Printer Group
03.1993 - 09.1994
High School Diploma -
El Dorado High School
09.1985 - 06.1986
Similar Profiles
Ashley SmithAshley Smith
General Merchandising Clerk at VonsGeneral Merchandising Clerk at Vons
Joseph MurphyJoseph Murphy
Dairy Manager at VonsDairy Manager at Vons
Ashley SavathAshley Savath
Deli Clerk at VonsDeli Clerk at Vons
Toby GrizzleToby Grizzle
Courtesy Clerk at VonsCourtesy Clerk at Vons
Anush CholakianAnush Cholakian
Contracts Manager / Office Manager at Greco Windows & Doors, Inc.Contracts Manager / Office Manager at Greco Windows & Doors, Inc.