Michael J. Vega

• Supervised team members during daily operations including coaching, counseling, motivating, scheduling.
• Managed day-to-day operations of the dealership's new car sales department.
• Assisted customers in selecting appropriate financing options available through dealership partners.
• Identified potential customers and developed sales strategies to meet their needs.
• Provided training to sales staff on product features, benefits, and selling techniques.
• Negotiated contracts with vendors for parts, services, supplies, and other necessary items.
• Along with my fellow managers, attained the highest overall gross in dealership history.

• Conducted market research and reported on competitors.
• Implemented creative sales and marketing strategies to assist sales team with reaching targets.
• Built sales forecasts and schedules to reflect desired productivity targets.
• Supervised and facilitated the acquisition, reconditioning, marketing of the Used Car department.

• Achieved increased service contract penetration to 83%
• Built positive working relationships with other department managers through effective communication.
• Structured deals and negotiated with financial institutions to complete financing and funding.
• Provided extensive coaching in financial processes and procedures to both newly hired and existing employees.

Maintained an average of $2400 front/back per car. Hit sales objective every month, and fostered an atmosphere of success.

Maintained a $2,100 a car front/back average. Decreased turnover by 59%. Increased the production of sales "team" by 46% on average. Strong emphasis on training and motivation.