MICHAEL VELASCO-MORTENSEN
San Jose,CA
Summary
Motivated hard-worker looking to challenge and improve myself in the workplace. Skilled in troubleshooting, repair, and preventive maintenance for a variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Purewafer
06.2025 - Current
- Diagnosed and repaired mechanical issues, minimizing downtime and service interruptions.
- Performed preventive maintenance on machinery to enhance operational efficiency.
- Handled chemical deliveries and disposal of hazardous waste
Service/Install Technician
Creative Security Company
10.2021 - 09.2022
- Installed and repaired alarm systems inside and outside of vacant buildings
- Performed routine maintenance test to ensure system functionality
- Installed BA and CCTV systems in commercial settings
Service Technician
ADT Security
10.2018 - 03.2021
- Certified in CCTV and Card Access, frequently trained other technicians
- Maintained or exceeds in targets for NPS, Quality and Productivity
- Collaborate with Install/Sales teams to improve customer experience
Install Technician
Bay Alarm Company
03.2016 - 09.2018
- Responsible for training new technicians as lead trainer
- Installed BA and CCTV's systems in residential and commercial settings
- Worked with training unit to develop new training processes and tasks
Product Delivery Specialist
Kelly Services
05.2014 - 07.2015
- Worked with shipping and receiving teams
- Responsible for having materials stocked and ready for PO's
- Worked with delivery crew and administrative staff to ensure deadlines were met
Education
Certificate - Automotive Technology
Wyotech
Fremont, CA08-2014
High School Diploma -
Conley Caraballo High School
Hayward, CA06-2013
Skills
- Basic Tools
- User Training
- Video Surveillance Systems
- Assembly and Installation
- Mechanical troubleshooting
- Troubleshooting skills
- Hand and power tools
- Mechanical repair
- Equipment installation
- Equipment Repair
- Tool management
- Hand tools expertise
- Lockout and tagout procedures
Awards
Perfect Attendance Award, Wyotech - 2013, 2014
Employee of the Month, Bay Alarm August 2017 and February 2018
Certification
- Forklift Certification
Timeline
Maintenance Technician
Purewafer
06.2025 - Current
Service/Install Technician
Creative Security Company
10.2021 - 09.2022
Service Technician
ADT Security
10.2018 - 03.2021
Install Technician
Bay Alarm Company
03.2016 - 09.2018
Product Delivery Specialist
Kelly Services
05.2014 - 07.2015
Certificate - Automotive Technology
Wyotech
High School Diploma -
Conley Caraballo High School