Hi, I’m
Michael Velez Ramirez
West York,NJ
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
4
years of professional experience
Work History
Uber
Driver
01.2021 - Current
Job overview
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Self Employed Services
Car Salesman
05.2020 - 06.2023
Job overview
- Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
- Developed strong customer relationships, resulting in repeat business and referrals.
- Achieved dealership sales goals with consistent follow-up on leads and proactive communication with clients.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
Instacart
Delivery Driver
02.2021 - 06.2022
Job overview
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Education
Liceo San Martin5to Centenario ,Sto Dgo. Dominican Republic
High School Diploma
09.2010
Skills
- Vehicle Inspection
- Passenger Assistance
- Passenger transportation
- Equipment Operation
- Commercial driving
- Materials Transport
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
Family sharing
I love spending quality time with my children, going to the park, pooing, restaurants.
Timeline
Delivery Driver
Instacart
02.2021 - 06.2022
Driver
Uber
01.2021 - Current
Car Salesman
Self Employed Services
05.2020 - 06.2023
Liceo San Martin
High School Diploma