Michael Vergara
Orlando,FL
Overview
24
24
years of professional experience
Work History
Evening Dispatcher
L & S Logistics
Orlando
05.2010 - 02.2024
- Responsible for the logistical database for the daily scheduling of drivers
- Coordinate with the loading dock to ensure accurate details for driver manifests
- Assist Over-the-Road drivers with inbound freight deliveries
- Billing and filing inbound freight pickups
- Transfer out-of-bound freight to timely pickups and deliveries for clients.
Server
Capone’s Dinner & Show
06.2008 - 04.2010
- Greet guests and ensure all needs are met for an immersive experience
- Help to ensure a clean and safe working environment for both customers and employees alike
- Cleaned and maintained tables.
Lead Chef & Part-Time Manager
Cheers Bar and Grill
11.2003 - 05.2008
- Managed and maintained inventory for the kitchen and bar
- Led culinary team in maintaining quality dining for customers
- Responsible for ensuring a professional atmosphere while adhering to State guidelines and regulations.
Cafe Manager / Line Cook
Crowne Plaza Universal
Orlando, FL
04.2000 - 11.2003
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Education
Cypress Creek High School
Orlando, FLSkills
- Well-versed in Microsoft Office
- Business Operations and communications
- Familiar with multiple operation systems
- Strong communications and customer service skills
Timeline
Evening Dispatcher
L & S Logistics
05.2010 - 02.2024
Server
Capone’s Dinner & Show
06.2008 - 04.2010
Lead Chef & Part-Time Manager
Cheers Bar and Grill
11.2003 - 05.2008
Cafe Manager / Line Cook
Crowne Plaza Universal
04.2000 - 11.2003
Cypress Creek High School