Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Michael Villasenor

Michael Villasenor

Sacramento,CA

Summary

Adept at streamlining operations and enhancing customer satisfaction, my tenure at CALPIA showcases a proven track record in administrative support and quality control. Leveraging skills in database entry and effective communication, I've significantly contributed to operational efficiencies and team productivity, embodying a blend of meticulous attention to detail and exceptional service delivery.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fabrication Clerk

CALPIA
09.2021 - 09.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Production Assistant

CALPIA
10.2018 - 07.2021
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Completed wide range of tasks in diverse filming areas to support operations.
  • Maintained a safe and clean work environment, contributing to overall team productivity.
  • Reduced production errors through close attention to detail and thorough quality control checks.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
  • Facilitated clear communication between departments, ensuring smooth production operations.
  • Improved inventory management by accurately tracking materials usage and updating records accordingly.

Injury, Illness, Prevention Program Clerk

CALPIA
10.2017 - 05.2018
  • Streamlined onboarding procedures for new program participants, ensuring a welcoming experience from orientation to integration into activities.
  • Increased client satisfaction by promptly addressing inquiries and resolving concerns related to program services.
  • Continually sought opportunities for professional development, remaining up-to-date on industry trends and best practices in program administration.
  • Managed inventory of office supplies and materials, maintaining adequate stock levels while staying within budget constraints.
  • Prepared detailed reports for management regarding participant progress or feedback insights that could inform future iterations of programming design.
  • Facilitated communication between various departments, ensuring smooth operations within the program environment.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Machine Operator

CALPIA
06.2017 - 10.2017
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

HealthCare Facility Maintence

CALPIA
04.2015 - 10.2016
  • Contributed to smooth operations within the facility by promptly addressing any maintenance requests or concerns from staff members.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.
  • Maintained building cleanliness and appearance through regular cleaning, painting, and minor cosmetic repairs.
  • Provided a safe working environment by adhering to established safety protocols and procedures during all maintenance activities.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.

Education

None - General Studies

Coastline Community College
Costa Mesa, CA
04.2008

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Administrative Support
  • Filing systems
  • Database entry
  • Administrative tasks
  • File Maintenance
  • Document Management
  • Quality Control
  • Basic accounting
  • Mail handling
  • Processing mail
  • Schedule and calendar management
  • Mail Sorting

Certification

General Fabrication Apprenticeship

Current Forklift Drivers License

Additional Information

RESPONSIBLE, DEPENDABLE, DETAIL ORIENTATED.


Timeline

Fabrication Clerk

CALPIA
09.2021 - 09.2023

Production Assistant

CALPIA
10.2018 - 07.2021

Injury, Illness, Prevention Program Clerk

CALPIA
10.2017 - 05.2018

Machine Operator

CALPIA
06.2017 - 10.2017

HealthCare Facility Maintence

CALPIA
04.2015 - 10.2016

None - General Studies

Coastline Community College

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Michael Villasenor