Proven achiever with experience at Amazon - GEG2, adept in packaging and labeling, and lifting and sorting. Excelled in roles requiring adaptability and teamwork, consistently exceeding productivity targets. Trained staff at Fairfield Inn & Suites, enhancing customer service and operational efficiency. Skilled in order picking and fostering positive team dynamics.
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Amazon -GEG2
09.2021 - 05.2024
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as 50 pounds.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Front Desk Supervisor
Fairfield Inn & Suites By Marriot
06.2011 - 06.2021
Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
Collaborated with team members to handle guest requirements from check-in through check-out.
Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.