Versatile and results-oriented professional with experience at DiCicco’s of Sanger, adept in customer service and problem-solving. Excelled in maintaining positive relations and enhancing team productivity through effective decision-making. Demonstrated proficiency in safety procedures and computer skills, achieving significant improvements in operational efficiency and customer satisfaction. Successfully managed a variety of food and beverage operations, with a track record of increasing profits, customer satisfaction, and staff retention. Highly proficient in customer service, and accounting. Proficient at anticipating customer needs and responding to feedback.