Summary
Overview
Work History
Education
Skills
Timeline
Manager

Michael Vitucci

Fresno,CA

Summary

Versatile and results-oriented professional with experience at DiCicco’s of Sanger, adept in customer service and problem-solving. Excelled in maintaining positive relations and enhancing team productivity through effective decision-making. Demonstrated proficiency in safety procedures and computer skills, achieving significant improvements in operational efficiency and customer satisfaction. Successfully managed a variety of food and beverage operations, with a track record of increasing profits, customer satisfaction, and staff retention. Highly proficient in customer service, and accounting. Proficient at anticipating customer needs and responding to feedback.

Overview

14
14
years of professional experience

Work History

Manager

DiCicco’s of Sanger
01.2013 - 12.2024
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed and motivated employees to be productive and engaged in work.
  • Established team priorities, maintained schedules and monitored performance.
  • Accomplished multiple tasks within established timeframes.

Ranch Hand

Gary Eickerman
07.2010 - 12.2013
  • Moved livestock by herding animals to different ranch locations to avoid pasture damage.
  • Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
  • Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
  • Oversaw feeding, watering and health monitoring of Type stock, prioritizing health and wellness.

Dish Machine Operator

Rear Stear Steakhouse
12.2010 - 12.2011
  • Supported a safe working environment by properly disposing of broken glassware and damaged equipment according to company guidelines.
  • Participated in routine inventory checks of cleaning supplies and communicated low stock levels to management for timely replenishment.
  • Demonstrated strong attention to detail while inspecting cleaned items for quality assurance purposes prior to storage or reuse.
  • Optimized space utilization within the dish area, ensuring efficient operations throughout each shift.

Education

Welding Technology

Fresno City College
Fresno, CA
08.2024

High School Diploma -

Sanger High School
Sanger, CA
06.2014

Skills

  • Customer service
  • Decision-making
  • Relationship building
  • Safety procedures
  • Trend analysis
  • Computer skills
  • Problem-solving
  • Active listening

Timeline

Manager

DiCicco’s of Sanger
01.2013 - 12.2024

Dish Machine Operator

Rear Stear Steakhouse
12.2010 - 12.2011

Ranch Hand

Gary Eickerman
07.2010 - 12.2013

Welding Technology

Fresno City College

High School Diploma -

Sanger High School
Michael Vitucci