Michael Vold
Black River Falls,WI
Summary
Accomplished Telecommunications professional skilled in coordinating systems upgrades, software, and hardware installations and process improvements. Demonstrated success in collaborating with cross-functional teams to drive project completion. Personable and focused with many years of industry experience.
Overview
30
30
years of professional experience
Work History
Optimization Engineer/Sr Optimization Engineer
UScellular
05.2013 - 08.2025
- Utilized complex analytics from a variety of data sources using multiple tools to optimize wireless voice and data network performance.
- Detected, analyzed, and provided enhanced data to network field engineers to resolve network anomalies and outages.
- Developed, refined, and deployed complex network changes to antenna systems and air interface parameters.
- Performed PCAP analysis to troubleshoot network anomalies and device performance issues.
- Initiated and maintained collaborative and open communications between all cross functional groups to ensure network performance and to implement new technologies and standards.
- Addressed and resolved complex customer impacting performance issues, including device testing and troubleshooting.
System Performance Engineer
UScellular
05.2003 - 06.2013
- Developed, refined, and deployed complex network changes to antenna systems and air interface parameters.
- Collected and analyzed drive test data to optimize wireless voice and data network.
- Analyzed and interpreted network performance metrics to detect and resolve network anomalies and customer device issues.
- Performed device testing and troubleshooting.
- Utilized company ticketing system to resolve customer tickets.
- Detected, located, and mitigated network interference.
- Performed E911 and CMAS testing.
Network Field Engineer
UScellular
LaCrosse, United States
05.2000 - 05.2003
- Installed, maintained, and repaired cell site base stations, microwave radio, antenna systems, T1's, DS3's, and fiber backhaul to ensure optimal performance and network reliability.
- Maintained, tested, and repaired tower lighting, standby generators, grounding, and battery plants.
- Performed site inspections to proactively identify, record, and address potential issues.
- Adhered to and enforced safety protocols and guidelines to ensure a safe working environment.
- Documented maintenance activities and site logs as in compliance with regulatory standards.
- Utilized company ticketing system to track and resolve network hardware issues.
Telecommunication Technician
Hutchinson Technology
Eau Claire, United States
05.1995 - 05.2000
- Administered and maintained PBX, wireless phone system, voicemail systems.
- Installed and maintained all end-user voice and data structured cabling.
- Administered and maintained mobile radio base station, portable radios, and pagers.
- Administered and maintained video conference equipment, video surveillance, fire alarm, and security access systems.
Education
Technical Diploma - Telecommunications
Northwood Technical College
Rice Lake, WISkills
- Telecommunications protocols expertise (AMPS, CDMA, EVDO, LTE)
- 5G technologies (NSA/SA)
- Network planning tools (Atoll, TEMs)
- Traffic analysis tools (Wireshark, NetScout)
- Microsoft Office applications proficiency
- Layer 3 messaging protocols
- Data analytics methodologies
- Telecom vendor experience (Ericsson, Nokia)
- Radio access network operations
- Core network management (SGW, PGW, MME)
- Cabling expertise (coaxial, CAT5, CAT6, fiber)
- Professional communication skills
- Network optimization and troubleshooting
- Customer support
Timeline
Optimization Engineer/Sr Optimization Engineer
UScellular
05.2013 - 08.2025
System Performance Engineer
UScellular
05.2003 - 06.2013
Network Field Engineer
UScellular
05.2000 - 05.2003
Telecommunication Technician
Hutchinson Technology
05.1995 - 05.2000
Technical Diploma - Telecommunications
Northwood Technical College
Similar Profiles
Abbie MooreAbbie Moore
Senior FP&A Manager – Expenses at UScellularSenior FP&A Manager – Expenses at UScellular
Henry HillaHenry Hilla
Manager, Supply Chain Demand Planning at USCellularManager, Supply Chain Demand Planning at USCellular
Colleen M. DahlkeColleen M. Dahlke
Lead Network Engineer at UScellularLead Network Engineer at UScellular
Martha RheadMartha Rhead
Library Assistant at Black River Falls Public LibraryLibrary Assistant at Black River Falls Public Library