Michael Vorwaller
Sandy,Utah
Summary
Highly motivated and experienced start-up employee with a proven track record as an AE and Director of Accounts at Trapdoor Creative. Skilled in relationship building and sales processes, learning valuable lessons through success and failure. Experienced in helping smaller companies scale by implementing effective sales techniques and fostering positive client relationships. Committed to continuous improvement and am passionate about being both a high-level contributor and a communicator for the betterment of my team.
Overview
4
4
years of professional experience
Work History
Director of Accounts
Trapdoor Creative
10.2023 - Current
- Negotiated contracts with enterprise clients, securing favorable terms that benefited both parties involved.
- Developed and fostered strong relationships with client stakeholders.
- Identified new business opportunities from existing accounts.
- Managed Pipedrive CRM system across internal teams.
- Management of Strategic Re-selling Partnership with Browzwear (3D Design Company)
- Worked closely with Browzwear’s Sales team to close deals
- Project management of large-scale 3D projects
- Managed 20+ Enterprise Clients
- Closed and onboarded 20+ Enterprise Companies
- Research and analysis towards competitor activity and customer needs to identify new opportunities for business growth
Account Executive
Trapdoor Creative
03.2022 - 10.2023
- Research and analysis towards competitor activity and customer needs to identify new opportunities for business growth
- Implemented CRM (Pipedrive) resulting in a 30% increase in lead conversion
- Helped expand pipeline to more than 200+ enterprise opportunities.
- Defined Sales Processes through LinkedIn, Sales Navigator, and other tools
- Generated hundreds of Introductory calls contributing significantly to the early business development of the company
- Managed/Supported 50+ Enterprise Pilots
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
AP Specialist
Divvy
03.2022 - 08.2022
- Managed Multiple Enterprise retina company's payment service accounts
- Helped create automated payment processes through Postman to increase our team's productivity
- Developed technical expertise in the Divvy Payment Process
- Traveled to client headquarters for relationship building / technical support
- Worked closely with client success managers to strategize up-selling opportunities
Customer Field Specialist
Peloton
07.2020 - 02.2022
- Conducted in-depth in-person demonstrations of the bike and treadmill technology to customers
- Held an almost perfect average of 4.9/5 customer review score during tenure with Peloton
- Performed over 5,000 product demos to a wide variety of customers
- In-depth understanding of working through customer concerns and overcoming challenges
Education
Bachelors - Business Management
Utah Tech
St. George, UT03.2025
Skills
- Enterprise Account Management
- Asana
- Relationship Building
- Leadership
- Business Development
- Pricing strategy
- Key Performance Indicators
- Sales Pipeline Management
- Customer Relationship Management
- Sales Presentations
- Sales processes
References
- Hayden Love, (406)-855-6947, hayden.love@trapdoorcreative.com, Director of Accounts, Trapdoor Creative
- Barry Zundel, (503)-686-1744, barry@trapdoorcreative.com, CEO, Trapdoor Creative
Timeline
Director of Accounts
Trapdoor Creative
10.2023 - Current
Account Executive
Trapdoor Creative
03.2022 - 10.2023
AP Specialist
Divvy
03.2022 - 08.2022
Customer Field Specialist
Peloton
07.2020 - 02.2022
Bachelors - Business Management
Utah Tech
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