Michael Vuksanic
Beachwood,NJ
Summary
Reliable and upbeat retail service accociate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Retail Service Associate
Xfinity
08.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Retail Fulfillment Expert
Target
07.2021 - 08.2022
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Loaded packages in delivery trucks to assist with physical delivery of products to customers.
- Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
Education
High School Diploma -
Toms River High School South
Toms River, NJ06.2019
Skills
- Luxury Retail
- Bagging and Packaging
- Excellent Written and Verbal Communication
- Retail Metrics and Goals
- Microsoft Excel
- Adaptable and Flexible
- Digital Databases
Timeline
Retail Service Associate
Xfinity
08.2022 - Current
Retail Fulfillment Expert
Target
07.2021 - 08.2022
High School Diploma -
Toms River High School South