Michael Wade
Olathe,KS
Summary
Self-motivated and organized business leader with comprehensive background in transportation management. Expert in transportation operations and safety compliance and knowledgeable of DOT, IFTA, DOD, and state regulations. Vast experience in all aspects of loading and transporting materials. Improves efficiency through effective management, strategic scheduling and streamlined operations.
Overview
29
29
years of professional experience
Work History
Store Manager/Franchise Owner
Clothes Mentor
Liberty, MO
07.2020 - 05.2024
- Executed various responsibilities on a daily basis including store operations, opening/closing procedures, and cash handling.
- Monitored and managed inventory levels while proactively placing orders to replenish stock.
- Developed strategies to maximize sales and profitability.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Managed the daily operations of all assigned social media accounts.
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
- Created and maintained product listings on e-commerce websites.
- Photographed and wrote product descriptions and sales copy for items.
- Communicated with current customers to increase overall satisfaction and improve product value.
- Resolved customer complaints in a professional manner.
Operations Manager
Superior Moving and Storage
Kansas City, MO
12.1994 - 08.2020
- Supervised a team of drivers, movers, dispatchers, supervisors.
- Monitored driver performance and compliance with safety regulations.
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Investigated customer complaints related to freight damage or late deliveries.
- Ensured compliance with local, state, federal laws governing the transportation industry.
- Organized training programs for staff members on safe driving practices and use of equipment.
- Collaborated with accounting staff to track spending against budget allocations.
- Worked closely with sales personnel to forecast future demand trends in order to plan accordingly.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Handled departmental scheduling to maintain proper staffing for shifts.
Education
High School Diploma -
Topeka West High School
Topeka, KSBasic Studies
Washburn University of Topeka
Topeka, KSSkills
- Retail Inventory Management
- Loss Prevention
- POS Systems
- Operations Management
- Customer Service Management
- Employee Training
- Warehouse Operations
- Shipment Coordination
- Dispatch operations
- Fleet Management
- Safety Management
- Staff recruitment
- Transportation Regulations
- Store operations oversight
- Bank and Safe Deposits
- Sales professional
- Multitasking and Organization
- Outstanding communication skills
Timeline
Store Manager/Franchise Owner
Clothes Mentor
07.2020 - 05.2024
Operations Manager
Superior Moving and Storage
12.1994 - 08.2020
High School Diploma -
Topeka West High School
Basic Studies
Washburn University of Topeka