Michael Wafford
Tampa,FL
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need.
Overview
8
8
years of professional experience
Work History
Engineer Technician I and II
Marriot Renaissance Hotel
Tampa, FL
05.2021 - 01.2024
- Ensure seamless communication of daily activities and issues across shifts.
- Demonstrate proficiency in HVAC, electrical, plumbing, and other maintenance areas.
- Possess solid knowledge and safe use of hand and power tools.
- Assist with painting, drywall repairs, and other maintenance projects.
- Utilize engineering computer programs for preventative maintenance.
- Provide mid-level troubleshooting for hotel Mechanical, Electrical, and Plumbing systems.
Sales Associate
GNC Live Well
Tampa, FL
01.2022 - 01.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection
Asset Protection Associate
Walmart
Tampa, FL
06.2016 - 05.2021
- Monitored customer activity to detect potential theft or shoplifting.
- Identified suspicious behavior, including loitering, unauthorized returns, and attempted fraud.
- Detained shoplifters and contacted local law enforcement for immediate assistance.
- Maintained store compliance with physical security schematics to protect assets.
- Conducted regular security checks throughout the store to identify any areas of concern.
Education
High School Diploma -
Sunlake High School
Land O' Lakes, FL05-2015
Skills
- Workflow Coordination
- Merchandising Knowledge
- Loss Prevention Procedures
- Upselling And Cross Selling
Timeline
Sales Associate
GNC Live Well
01.2022 - 01.2023
Engineer Technician I and II
Marriot Renaissance Hotel
05.2021 - 01.2024
Asset Protection Associate
Walmart
06.2016 - 05.2021
High School Diploma -
Sunlake High School