Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Waites

District Heights,MD

Summary

Early-career HVAC professional with experience supporting residential service calls and keeping technicians stocked, organized, and ready in the field. Skilled in customer communication, parts inventory, and safe work practices. Ready to help improve service speed, system reliability, and customer satisfaction.

Overview

1
1
Certification
2
2
years of professional experience

Work History

HVAC Assistant

OUTZ HVAC & REFRIGERATION LLC
Capitol Heights, Maryland
01.2025 - Current
  • Serviced and replaced defective components, including compressors, motors, and fans, and ensured optimal performance of heating and cooling systems.
  • Diagnosed cooling and heating issues using gauges, meters, and hand tools.
  • Performed routine maintenance on air handlers, condensers, and rooftop units.
  • Assisted technicians on HVAC and refrigeration service calls for residential clients.
  • Communicated service updates to customers and team members during field operations.
  • Transported tools, materials, and replacement parts to job sites and service vehicles.
  • Arranged inventory of HVAC parts for easy access and efficiency., supplies, and work areas to support efficient Outz HVAC operations.

Education

Universal Certified HVAC Technician - HVAC

Esco Institution
District Heights, MD
07-2026

High School Diploma -

Forestville Miltary Academy
District Heights, MD
05-2011

Skills

  • HVAC troubleshooting
  • Refrigeration systems
  • System diagnostics
  • Electrical diagnostics
  • System installation
  • Equipment maintenance
  • Maintenance & repair
  • Parts inventory
  • Safety compliance
  • Customer communication
  • Dependability

Certification

  • UNIVERSAL CERTIFIED HVAC TECHNICIAN

Timeline

HVAC Assistant

OUTZ HVAC & REFRIGERATION LLC
01.2025 - Current

Universal Certified HVAC Technician - HVAC

Esco Institution

High School Diploma -

Forestville Miltary Academy
Michael Waites