Michael Waldhauser
Kingsville
Summary
Organized and dependable candidate with a successful 30 years of Information Technology background. · Proficient in IT Management, Infrastructure and Technical lead roles managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Director of IT
Discoverbooks
01.2014 - Current
- Provided professional services and support in a dynamic work environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
Infrastructure Manager
AON
10.2007 - 01.2014
- Responsible for the implementation and up time of AON’s CBA application
- Provide 24 hour support for their CBA application that is used by 75 percent of the Fortune 500 companies
- Run the administration of the Hunt Valley IT infrastructure, from the desktop to the servers, applications and network
- Provide recommendations to the business groups on technology and the implementation of that technology.
Network Administrator
SYSCOM, Inc.
06.2001 - 10.2007
- Supported 150 workstations and 50 Servers across multiple domains, locations and platforms
- Responsible for providing a secure, reliable and efficient network, involving setting up, maintaining, backing up, and performance testing of servers and workstations
- Provide network benchmark testing and hardware/software installations/configurations.
- SME for SYSCOM’s Web Reporting tools & IBM's Content Manager System
- Implemented the automation of workflow and document management systems for correspondence that integrate several different custom applications which automate processes for creating benefit and retirement packages.
Network Engineer/Programing Analyst
COMPUWARE
03.1997 - 06.2000
- Implemented a branch-wide e-mail conversion project
- Configuration of Widows Servers and company Domain
- Managed AD setup of over 200 Users and groups
- Maintained network security, users/groups, servers and workstations for the entire branch.
- Converted DMS applications to CICS using IMS and VSAM databases
- Wrote test plans used for the deliverable product to the client
- Remediated batch programs for Y2K compliance
- Assigned COBOL programs to team members
- Provided input for reviews.
DP Operator
T.Rowe Price
01.1994 - 03.1997
- JCL Computer Operator for the submission of production jobs
- Provided mainframe tape management, operation of printers, and trouble shooting on computer room hardware problems.
Education
BA Business -
University of Baltimore
Baltimore, MDSkills
- Task Prioritization
- Computer Skills
- Customer Relations
- Organization and Time Management
- Flexible and Adaptable
- Analytical and Critical Thinking
Timeline
Director of IT
Discoverbooks
01.2014 - Current
Infrastructure Manager
AON
10.2007 - 01.2014
Network Administrator
SYSCOM, Inc.
06.2001 - 10.2007
Network Engineer/Programing Analyst
COMPUWARE
03.1997 - 06.2000
DP Operator
T.Rowe Price
01.1994 - 03.1997
BA Business -
University of Baltimore