Summary
Overview
Work History
Education
Skills
Timeline
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Michael Waldron

Michael Waldron

Sanford

Summary

Sales & Estimating professional with proven track record in team collaboration and achieving results. Skilled in conflict resolution, customer service, and process improvement. Reliable and adaptable, consistently meeting evolving business needs while maintaining high standards. Strong communicator with leadership abilities, ready to drive success in dynamic environment.

Overview

19
19
years of professional experience

Work History

Sales Operations & Support Manager

Wavetronix
05.2017 - Current
  • Responsible for outside sales & distributor management throughout North America
  • Accountable for inside sales and direct sales office coordination
  • Managed CRM sales pipeline opportunities and various marketing campaigns to ensure a full sales funnel and progression of sales processes
  • Enhanced CRM data tracking and sales dashboards through the development of existing systems
  • Pioneered and executed project coordination role combining both inside sales support and order fulfillment to ensure seamless customer experience
  • Developed and maintained relationships with customer base or direct sales office in Florida to enhance customer knowledge of product and ensure satisfaction with services
  • Conducted regular distributor visits (throughout the U.S. and Canada) to ensure product training and distributor alignment with the company
  • Responsible for obtaining and enforcing forecast for national distributors
  • Successfully performed regular blueprint take-offs for bid proposals and product placement overlays
  • Developed cost proposals for plan/spec projects, design-builds and custom bids
  • Collaborated with other teams to identify and resolve customer/distributor issues quickly and in a professional manner
  • Conducted personal development/leadership training for staff (Blanchard SLII certified instructor)
  • Maintained up-to-date knowledge of industry trends, ensuring the support team remained well-versed in best practices.
  • Streamlined internal processes for increased efficiency, leading to shorter lead times and faster response to customer inquiries.
  • Strengthened relationships with key clients through regular communication and excellent customer service.
  • Identified underperforming regions, initiating targeted efforts that resulted in substantial improvements in those areas'' sales performance.

Estimator/Project Engineer

DACG, Inc.
06.2016 - 05.2017
  • Responsible for estimating multiple CSI division packages for both open and negotiated bids
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Used specialized Procontractor MX software to create cost estimates quickly and accurately
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Developed experience in technical writing and assembling RFQ package submissions for government municipalities
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Conducted field visits and attended pre-bid project meetings in order to position the company in the best possible opportunity to both win and build the project
  • Conducted thorough site visits and attended pre-bid meetings to gather essential information for precise estimates, minimizing potential change orders during construction phases.
  • Developed strong relationships with suppliers and sub-contractors, negotiating favorable prices and terms to lower project material costs.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased owner trust and repeat business opportunities with customers.
  • Analyzed subcontractor bids and vendor quotes for completeness and accuracy, ensuring alignment with project requirements and budgets.
  • Managed construction projects from procurement to commission as both a prime contractor and/or subcontractor.

Estimator

Traffic Control Devices
12.2005 - 05.2016
  • Experience in conceptual cost estimating, design-build projects, and quantity take-offs for civil and various construction fields
  • Successful in sales generation by customer prospecting, follow-up, and proposal negotiations
  • Conducted site visits, attended pre-bid & pre-construction meetings, in order to assemble accurate cost proposals and ensure successful and profitable project completion.
  • Maximized profit margins with strategic value engineering, identifying alternative materials and methods.
  • Experience reviewing contract documents, RFPs, and various CSI division specifications along with an understanding of the contract process
  • Built and maintained strong relationships with customers by using consistent follow-up and regular phone and email communication.
  • Successfully bid projects ranging in size from $500.00- $15,000,000.00
  • Responsible for analyzing blueprints & specifications to properly assemble project scope, assign project crews, materials, and subcontractors
  • Demonstrated a comprehensive knowledge and understanding of various construction methods, project scheduling, and activity sequencing
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Possess varied computer skills utilizing estimating applications (B2W), Microsoft Office, and online take-off software
  • Earned repeat business from satisfied clients due to attention to detail, professionalism, and exceptional communication skills during the estimation process.
  • Collaborated effectively with both project manager and purchasing department to ensure smooth transitions from estimating to construction project phases.
  • Demonstrated versatility in estimating a wide range of civil construction projects, including traffic signalization and ITS, lighting and signing, and various electrical bid packages.
  • Ensured compliance with all relevant FDOT & ADA compliance codes and regulations while preparing cost estimates.

Education

Bachelor of Science - Biblical Studies

Faith Christian University
Orlando, FL
05-2016

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Team leadership
  • Public speaking
  • Sales closing
  • Relationship building
  • Verbal and written communication
  • Group and individual instruction
  • Data visualization and presentations

Timeline

Sales Operations & Support Manager

Wavetronix
05.2017 - Current

Estimator/Project Engineer

DACG, Inc.
06.2016 - 05.2017

Estimator

Traffic Control Devices
12.2005 - 05.2016

Bachelor of Science - Biblical Studies

Faith Christian University

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Michael Waldron