Michael Wallace
Olalla,WA
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in maintenance and service at Cottesmore Life Care Center. Proven track record in enhancing customer satisfaction and team performance while managing operations at Premium Carpet Cleaning. Expertise in carpet and floor care, ensuring high standards of cleanliness and service excellence. 30+ years in cleaning and janitorial work.
Overview
2026
2026
years of professional experience
Work History
Caregiver
Self-employed
11.2012 - Current
- Provided daily in-home care for an elderly family member, supporting personal care, mobility, and safety needs
- Managed medication reminders and coordinated medical appointments and transportation
- Assisted with meal preparation, household management, and daily routines
- Monitored changes in health and communicated concerns to healthcare providers
Maintenance and Service
Cottesmore Life Care Center
Gig Harbor, WA
10.2004 - 08.2012
- Responsible for floor and carpet maintenance of a 104 bed facility.
- In charge of any cleaning and maintenance projects.
- Responsible for equipment for daily operation.
- Assisted housekeeper's service for resident when needed.
Field Manager
Premium Carpet Cleaning
Tacoma, WA
1992 - 2002
- Required to run three to four carpet cleaning appointments while supervising all operations.
- Responsible for scheduling and routing all jobs
- In charge of payroll and store accounting
- Conducted daily motivational meetings to enhance store's sales and to promote and improve customer satisfaction.
- Responsible for completion of all assignments by technicians
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Carpet and floor care
Timeline
Caregiver
Self-employed
11.2012 - Current
Maintenance and Service
Cottesmore Life Care Center
10.2004 - 08.2012
Field Manager
Premium Carpet Cleaning
1992 - 2002